Potomac USCIS Service Center

Potomac USCIS operates as one of the offices under the United States Citizenship and Immigration Services (USCIS). This center provides services related to passports, citizenship, visas, and other travel documents. To obtain comprehensive assistance, use the following contact information:

• Automated Service Phone Number

  Reach out to 800-375-5283 or TDD at TTY 800-767-1833 for support through the automated phone system. This support is available in both English and Spanish. The automated system addresses queries and sends links to required forms and information via email or text.

  USCIS Live Support Phone Number

  Contact USCIS for live assistance through the toll-free number 800-375-5283 or TYY at 800-767-1833. Outside callers can reach USCIS at 212-620-3418

• Potomac General Service Helpline

  Connect with Potomac USCIS representatives by calling +1 800-375-5283. Customer service representatives will assist with immigration and naturalization services.

• Location/Address

  The Potomac USCIS Services Center is located at "2200 Crystal Dr, Arlington, VA 22202, United States".

USCIS Potomac Service Center Address

Physically visit the Potomac Service Center USCIS office at

USCIS Potomac Service Center

2200 Crystal Dr, Arlington, VA 22202, United States
Get assistance for any issues by calling +1 800-375-5283

USCIS Potomac Service Center Mailing Address

Submit suggestions, queries, messages, feedback, and service concerns by mailing them to the United States Citizenship and Immigration Services (USCIS) at the below-given address.

USCIS Potomac Service Center Location

2200 Crystal Dr, Arlington, VA 22202, United States
+1 800-375-5283

Potomac Near Me Locations

You can locate nearby Immigration and Citizenship service facilities by browsing through the given path.

Potomac Processing Times

To obtain information about case processing times, visit the United States Citizenship and Immigration Services (USCIS) Website > Processing Time. Applicants need to fill the form drop-box and then the field office or service center. For more information about case processing times and reading receipt notices, go to the Case Processing Times page. The processing times for some forms are provided below:

• Application to Replace Permanent Resident Card (Initial issuance or replacement) - 6.5 Months to 17.5 Months
• Application to Replace Permanent Resident Card (10-year renewal) - 4.5 Months to 9.5 Months
• Petition for Alien Finance (K-3/K-4 - Already married - spouse and/or dependent child) - 6.5 Months to 8.5 Months
• Petition for Alien Relative (U.S. citizen filing for a spouse, parent, or child under 21) - 13 Months to 16.5 Months
• Application to Extend/Change Nonimmigrant Status - 10 Months to 12.5 Months
• Petition to Remove the Conditions on Residence - 19.5 Months to 20.5 Months
• Application for Employment Authorization (Request by a qualified F-1 academic student) - 3 Months to 4.5 Months
• Application for Employment Authorization (Based on a pending asylum application) - 6 Months to 9 Months
• Application for Employment Authorization (All other applications for employment authorization) - 3 Months to 4.5 Months

E-Verify:

Employers and employees can verify respective employee eligibility by logging into the E-Verify portal of the United States Citizenship and Immigration Services (USCIS) available on the website.

USCIS Potomac Service Center Phone Number

USCIS offers customer service support by both automated phone system as well as via live agent. Contact USCIS using mentioned phone numbers.

Toll-free Number

: 800-375-5283
Dial 800-375-5283 to request an appointment.

Outside the U.S.A

: Call 212-620-3418 .

USCIS Potomac Service Center Hours

The Automated phone assistance is available for 24 hours a day whereas, service hours to avail live assistance are Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern.

USCIS Potomac Service Center Email Support

USCIS Online Account, FIRST, and MyE-Verify Email Support

If you require technical assistance with the "USCIS Online Account, FIRST, and MyE-Verify," you can send an email to the following addresses:

• USCIS Online Account

  Send an email message through https://my.uscis.gov/account/v1/needhelp

• FIRST Account

  For assistance related to the "FIRST ACCOUNT," email FOIAPAQuestions@uscis.dhs.gov

• MyE-Verify

  Questions or support related to MyE-Verify can be directed to myeverify@uscis.dhs.gov

USCIS Lockbox Email Assistance

To request support for filings mailed to the Chicago, Dallas, Phoenix, or Elgin Lockbox, you can email LockboxSupport@uscis.dhs.gov. Ensure that your email includes information such as form number and receipt number, petitioner and/or applicant name, and mailing address.

Email Inquiries for VAWA, T, and U Filings

For support related to U nonimmigrant petitions, petitions for qualifying family members of U-1 nonimmigrants, and U-based adjustment of status applications at the Nebraska Service Center, email nsc.i-918inquiries@uscis.dhs.gov.

For the Vermont Service Center, seek support by emailing HotlineFollowupI918I914.vsc@uscis.dhs.gov.

Request assistance for all T nonimmigrant status and T-based adjustment of status applications at HotlineFollowupI918I914.vsc@uscis.dhs.gov.

For all VAWA petitions, drop an email to HotlineFollowUpI360.vsc@uscis.dhs.gov.

For general feedback, write to public.engagement@uscis.dhs.gov.

List of Discontinued Service Center Email Addresses

California Service Center: csc-ncsc-followup@uscis.dhs.gov
Vermont Service Center: vsc.ncscfollowup@uscis.dhs.gov
Nebraska Service Center: NSCFollowup.NCSC@uscis.dhs.gov
Potomac Service Center: psc.ncscfollowup@uscis.dhs.gov
Texas Service Center: tsc.ncscfollowup@uscis.dhs.gov

USCIS Potomac Service Center Jurisdiction

Find specific jurisdiction details in accordance with the specific service center at https://www.uscis.gov/forms/all-forms/service-center-forms-processing

Services offered by USCIS Potomac Service Center

The service center is engaged in processing and adjudicating immigration-related matters, including work visas, asylum, and citizenship applications. The United States Citizenship and Immigration Services (USCIS) is an organ of the United States Department of Homeland Security (DHS) responsible for the country's naturalization and immigration system. It is associated with the Immigration and Naturalization Service and works to safeguard national security, eliminate immigration case backlogs, and improve work efficiency. Additionally, it issues Employment Authorization Documents (EAD). The service center's functions include processing the following matters, requests, applications, and petitions:

1. Immigrant Visa Petitions
2. Naturalization Requests
3. Asylum Requests
4. Green Card Adjustment
5. Refugee Applications