RTA (Regional Transportation Authority) Customer Service Center

RTA - Regional Transportation Authority is the federal service center designed to look after the funding and transit plans for three service boards including Chicago, Metra, and Pace. Moreover, the center is also responsible for providing support to the disabled and older riders to travel to Cook, DuPage, Kane, Lake, McHenry, and Will counties at less price set by the RTA and with free ride permits.
  • RTA Finance & Management Services: The center is responsible for checking out and managing the transit operating budget and capital program in the region.
    RTA Planning & Programming Services: This consists of oversight of the riders and mobility improvement in the region in order to implement projects and other programs.
  • RTA Data Services: The services are concerned with Mapping and Statistics to keep track of the Chicago region’s transit system through various online tools.
  • RTA Rider Resources Service: This comprises providing seniors and disabled persons with reduced traveling fares and free permit assistance.

How to Get Hep Desk Contacted For RTA (Regional Transportation Authority) Customer Service Center

To get RTA customer service center contacted to get help and support in regard with finding nearby customer service location contact at 312-913-3110
For Travel related information dial 312-836-7000
RTA Mobility Services Helpline: Call to 312-663-HELP (4357)
RTA Transit Benefit Fare Program: Concerned help can be availed at 1-888-782-1008
Ride Free and Reduced Fare Programs: contact at 312-913-3110
For any assistance related to the RTA’s Travel Information Center, Reduced Fare, Ride Free or ADA Paratransit Certification Programs reach out to the help desk at (312) 663-4357 or fill out the Form to forward message.

Contact Locations of RTA (Regional Transportation Authority) Near Me

Reach to the RTA (Regional Transportation Authority) for assistance using following details to get contacted.

RTA Administrative Offices

175 W. Jackson Blvd, Suite 1550, Chicago, IL 60604
Dial 312-913-3200
Service Timings/ Days: 8:30 a.m. to 5:00 p.m

Office of Executive Inspector General

Office Address: (69 W. Washington, Suite 3400, Chicago, IL 60602 or 607 E. Adams, 14th floor, Springfield, IL
(866-814-1113) or TDD (888-261-2734)
The office can be contacted to report fraud activities in regard with RTA, CTA, Metra and Pace.

RTA Whistle Blower Hotline

To file a complaint against any wrongdoing, fraud, corruption or waste in the RTA, CTA, Metra, or Pace contact service desk at 312-913-5522

Regional Transportation Authority Public Records Services

To request access of the RTA Public records its is mandatory to forward request in written to
Freedom of Information Officer
Regional Transportation Authority, 175 W. Jackson Boulevard Suite 1650, Chicago, IL 60604
or email the request to FOIA@rtachicago.org. Form can be downloaded at Request Form

Contact by Scan

Contact RTA (Regional Transportation Authority) Customer Service Center by Scanning this QR Code

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