General inquiries or feedback regarding the repair and maintenance services for all commercial and business aviation, evacuation slides, rails, rafts, AOG parts, and rental services can be submitted to Rockwell Collins service center through the
Contact Us page.
General questions can be addressed with a single call at
(760) 357-1371 or by emailing
Customerservices@rockwellcollins.com. The service office is located at 1757 Carr Rd #100e, Calexico, CA 92231.
Book/Schedule Appointments
For appointments, contact the service office at
(760) 357-1371 or visit in person.
Warranty & Dealer Support
For warranty information, email questions to
Collinscswarranty@rockwellcollins.com. Dealers can address concerns to
Csdealeradmin@rockwellcollins.com.
Repair Parts Support
For parts support within the USA, contact specialists at
1-888-265 5467 . For calls outside the US, use
319-265-5467 . Email responses to
Response@rockwellcollins.com.
Technical Support
For technical issues, contact the team at
1-319-295-5000 or
Avionicssupport@collins.com.
Rental and Exchange Support
US citizens can contact rental service providers at
1-800-713-7693, while international customers can call
319-295-4361 . Email concerns to
Rentalexchange@rockwellcollins.com.
Test Equipment Calibration
For calibration and repair service, contact specialists at
+1.866.906.(8267) or
+1.316.677.4828 (outside U.S.). Email suggestions or complaints to
calvan@rockwellcollins.com.
Corporate Aircraft Service Program (CASP)
To enroll in the program or for more assistance, contact at
1-888-265-5467 or
1-800-713-7693 . Send questions and queries to
casp@rockwellcollins.com.
Near Me Locations
Find or locate
Nearby Service Centers for aerospace services in California through the provided link.
How to Claim Warranty
Warranty claim requests or complaints can be submitted to Rockwell Collins Aerospace through the provided email addresses.
- Cargo Systems: Cargosystemswarranty@collins.com
- Aerostructures: Aerostructureswarranty@collins.com
- Avionics: Avionicswarranty@collins.com
- Interiors: Interiors.warranty@collins.com
- Kidde (Fire Protection): Kiddewarranty@collins.com
- Hoist & Winch: Hoistwinchcs@collins.com
- Power & Controls: Powerandcontrolswarranty@collins.com
- Rosemount Sensors: Rosemountwarranty@collins.com
- Landing Systems: Landingsystemswarranty@collins.com
Commercial & Business Aviation Customer Support
Assistance regarding Commercial & Business Aviation solutions and programs can be obtained through the provided phone menu.
319-295-5000 and listen carefully the menu offered by the automated operator.
- For Ordering Parts, Publications, Software or CASP: Press 4
- For Ordering Commercial Products: Press 1
- For Rental or Exchange of Commercial Products or CASP: Press 2
- For Purchasing Publications: Press 3
- For Government Products Purchases: Press 4
- To Buy a Software: Press 5
- For Subscription Services like Databases, TV, AIM Portal & Airshows: Press 3
- To Repeat whole menu: Press 7
- To go back to the previous menu: Press 9