Rolex Beverly Hills California Service Center

Customers can submit queries, feedback, suggestions, comments, and messages regarding the various services offered at the Rolex Service Center Beverly Hills by calling 1-833-765-3900. Customers are advised to call during working hours only.

Watch Servicing and Repair

The center performs all types of watch repair and service work for all brands following manufacturer guidelines to ensure watches are up to date at all times. Some of the watch services include:
  • Dismantling Of Movement
  • Component Cleaning
  • Movement Lubrication
  • Case and Bracelet Refinishing
  • Case Assembly
  • Movement Casing
  • Precision Testing
  • Waterproofing Test
  • Final Control/ Inspection

Dismantling Of Movement

Complete movement is dismantled to examine each part properly to check for replacements if they do not meet the requirements or are found faulty.

Cleaning Of Component

The center uses a professional component cleaning process that includes cleaning components using an ultrasonic bath to remove all traces of impurities.

Assemble & Movement Lubrication

After the cleaning process, all components are properly dried and assembled back according to guidelines and brand requirements.

Refinishing

Refinishing or polishing of the Case and Bracelet is done with great care. Components are completely disassembled, and refinishing of the middle case, bezel, case back, and bracelet is done exactly as per the original finish.

Case Assembly

This is done after the cleaning and refinishing process. The entire case is reassembled and sealed back to check water resistance.

Movement Casing

After precise checking, the hands and dial are refitted in the case.

Precision Testing

After the entire servicing, chronometric precision testing is performed.

Schedule A Visit

Customers are directed to call the service advisors via the customer service helpline to confirm hours of operation before they visit.

Ask A Technician

Customers can speak to expert service technicians at Rolex Beverly Hills to know more about services like watch fixing, watch repair, watch maintenance, and wristband care. To enable this, do not hesitate to call at 1-833-765-3900.

Store Location

The Rolex Service Center for Beverly Hills can be visited at 9420 Wilshire Boulevard Beverly Hills, California United States 90212.

Locations Near Me

Customers can locate Nearby Service Centers by browsing through the mentioned link page.

Warranty

All new Rolex watches have an international five-year guarantee that will be completed and dated by the Official Rolex Retailer at the time of purchase and registered with Rolex.

Hours of Operation

DAYSCHEDULE
Monday9:00 a.m. to 5:00 p.m.
Tuesday9:00 a.m. to 5:00 p.m.
Wednesday9:00 a.m. to 5:00 p.m.
Thursday9:00 a.m. to 5:00 p.m.
Friday9:00 a.m. to 5:00 p.m.
SaturdayClosed
SundayClosed

Service Support

Can Rolex Be Polished At Home

No, polishing the Rolex case and bracelet is not possible at home; the service can only be done by experts at authorized service centers.

How to Find Nearby Service Center Of Rolex?

To find nearby official Rolex service centers, customers can visit Service Center Locator and need to add the details of the area to get the exact address.

What Rolex Guarantee Covers?

Rolex comes with a 5-year guarantee period for proper functioning and does not cover normal wear and tear, theft, or any damage due to misuse. It must be noted that the warranty is only eligible for watches purchased from official Rolex retailers, and the card must be completely filled by the authorized retailer at the time of purchase. Watches purchased from any third party are not eligible for a warranty.

Are Watches Waterproof?

Yes, almost all Rolex watches are waterproof, such as Oyster Perpetual models with a depth of 100 meters and Cellini models with 50 meters, etc. Winding crown is a must while in water.

Can I Wear Rolex In Extreme Weather Conditions?

Yes, Rolex is designed and manufactured to resist any weather conditions like the extreme cold of oceans, the highest mountains, etc.

When to Take Rolex For Servicing?

As per manufacturer guidelines, periodic servicing is recommended from the official service center. After every 10 years, the watch must be serviced depending on usage and model.

What Is The Watch Servicing Time Frame?

It normally takes four to six weeks to overhaul the watch completely and examine each and every component precisely. Rest of the details can be inquired from any nearby official Rolex service center for better understanding.

Can Guarantee Card Be Replaced If Lost?

No, guarantee cards are not replaced by any means if lost. Rest of the details can be confirmed by visiting or contacting the authorized service center.

Can Name Of The Guarantee Card Be Changed?

No, the name of the purchaser cannot be changed on the guarantee card. Please contact the official service center for further assistance.

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