Safeway Employee Service Center


The Safeway Employee Service Center serves as a service department specifically designed for active Safeway employees. Safeway, a subsidiary of Albertson Companies, specializes in the retailing of drugs and food items and operates multiple service stores across the USA. The primary purpose of the Safeway Employee Service Center is to provide assistance to active staff members, offering support in managing various services, including payroll.
  • 24/7 Service Support:

    Assistance for multiple queries and questions is available by calling 877.286.3200.
  • Accounting or Securities Fraud Complaints:

    For questions or complaints related to accountability, dial 1-866-239-1376.
  • Online service support from the HR department is accessible 24/7, while offline support is provided between 8:00 a.m. and 9:00 p.m. daily.
  • Written inquiries can be sent to the specified address: "M.S 10501 P.O Box 29093, Phoenix, AZ 85038."
  • Email Service:

    Queries can be submitted via email to HRdirect.admin@safeway.com.
  • For Technical Support:

    Assistance with technical queries, such as forgotten usernames or passwords, can be obtained by dialing 877.286.3200.

Safeway Employee Service Center Number

Contact with service desk at 877.286.3200 to avail all possible assistance.

Safeway Employee Benefits Center

  • Benefits

    Multiple health and insurance benefits, including health and life insurance, dental insurance, long and short-term disability insurance, eye care insurance, death and injury insurance plans, are offered by Safeway to both active and retired employees. Additionally, staff members receive 401k and pension plans. The Safeway Employee Service Center is responsible for managing payroll and pension service accounts for both active employees and retirees.
  • Direct2HR Service Accounts

    An automated system, known as Direct2HR, is utilized for HR services. Direct2HR accounts can be accessed from any desktop or laptop used by active Safeway employees. Authorized employees can handle all service accounts and benefits by logging in with a username and password. The Direct2HR service account is designed for checking payroll services, compensation benefits, and rewards.
  • MySchedule Services

    This online service portal is designed for active retail employees in Safeway service stores located in various regions. Through MySchedule accounts, retail employees can access weekly schedules and submit time-off requests. Employees are provided with a specific ID number or LDAP username and password to access all employment services and benefits.

Safeway Employee Service Center Phone Number

To connect with the service center, call 877.286.3200 or 877-723-3929. All registered Safeway Inc. employees can contact the HR department for general inquiries and concerns related to payroll, online accounts, time-off services, and other compensation issues.

Safeway Employee Service Awards

Authentic Service Awards are granted by Safeway Inc. to active employees, providing access to order gifts through a package order. For assistance, speak with a service representative at 1-844-276-0656 on weekdays from 6:00 a.m. to 12:00 p.m. and Saturdays from 9:00 a.m. to 3:00 p.m.

Returns & Warranty Services

To address return and warranty issues, contact a service representative at 1-844-276-0656. The representative will email a return merchandise package containing return labels, a courier waybill, and a service contact number. Pickup services for damaged or defective awards are free, and under warranty repair services incur no charges.

Track Orders

Safeway employees can easily check or track the status of orders online. For assistance, staff members can call 1-844-276-0656.

How to Place An Order?

Employees can place gift award orders by following these steps:
  • Click on "Award Catalogue" and browse the available listed gifts.
  • Select a gift corresponding to the offered award level by Safeway Inc.
  • Enter the PAC (Personal Access Code), a 10-digit security code, to confirm eligibility.
  • Provide necessary personal details for order placement, including delivery address, date, and contact number.
  • Verify the confirmation number or reference number for the orders.

Contact by Scan

Contact Safeway Employee Service Center by Scanning this QR Code

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