Seiko Service Center


Engage with the service center for assistance by dialing the provided contact number at 1(800) 722-4452.

Patrons of Grand Seiko

Distinguished patrons of Grand Seiko can solicit assistance by contacting the specialized service line at 1(800) 334-0962.

Horological Movement Service

The center offers a comprehensive spectrum of services pertaining to the meticulous care and repair of watch movements. This encompasses a thorough overhaul, delicate polishing, remediation or substitution of movement components, replacement of gaskets, and a variety of other meticulous procedures.

Replacement of Straps and Bands

The facility is equipped to undertake the intricate task of replacing and refurbishing watch bracelets, straps, and bands associated with Seiko timepieces.

Rectification of Physical Damages

Watches afflicted with physical impairments, such as fractured crystals or unsightly scratches, can undergo meticulous repair procedures at the center. Additionally, the facility provides crystal replacement services.

Status Inquiry for Repairs

Navigate to the designated webpage labeled Check Repair Status on the official website. Input the assigned repair number along with the associated email address to obtain comprehensive updates on the repair status.

Procedure for Watch Repairs

Customers are mandated to dispatch watches in need of repair to the SWA Service Center at 1111 MacArthur Blvd. Mahwah, NJ 07430. Alternatively, an online Repair Form can be submitted to initiate the response process.

Diverse Spectrum of Watch Types

The center boasts specialized proficiency in servicing and restoring an extensive array of Seiko watches, encompassing analog, analog/digital, atomic clock, automatic movement, and various other configurations.

Support for Retailers

Retailers seeking assistance are encouraged to access the designated Seiko Service website through the Repair Login option available on the Contact Us page.

How to Locate Seiko Store to Contact?

Utilize the Online Store Locator feature on the official website by entering the City, Zip, or State name in the designated box. This will retrieve all pertinent details of nearby Seiko Stores, facilitating customers in making purchases or seeking service assistance.

Understanding the Watch Caliber Number and its Retrieval

The watch caliber number plays a crucial role when a watch is submitted for overhaul service or repair. It is typically located at the rear of the watch and constitutes the first four digits of an eight-digit, hyphenated numerical sequence.

Essential Information for Watch Repair Submissions

When dispatching a watch for repair, customers are required to furnish the following essential information along with the watch:
  • Name/ Address
  • Daytime phone number
  • Problem Description
  • Number of Timepieces
  • E-mail address

How to Register Watch for Warranty?

Seiko watches are accompanied by a standard 3-year warranty period. For those seeking an additional one-year warranty, customers must register their product on seikoUSA.com and complete the form, providing the necessary proof of purchase. For customers residing outside the USA, a Global Warranty Card will be dispatched. Additionally, a Warranty Card is enclosed in the envelope received with the watch or timepiece.

Return Policy Inquiry

Customers desiring support and information regarding watch returns can reach out via email at customerrelations@seikoUSA.com to receive comprehensive assistance.

The List of Service Center Locations of Seiko Service Center Near Me to Repair

Contact Seiko USA for watch repairs and services including Battery Replacement, Watch Cleaning & Polishing, Crystal Replacement and much more using mentioned details.

Mahwah, NJ

Service Location


Seiko Service Center, 1111 MacArthur Blvd, Mahwah, NJ 07430, United States

Contact center at +1 800-722-4452

Working Hours:

The service center reached from Monday to Friday between 10:00 a.m. to 4:00 p.m.

Algonquin Rd

Watch Repairs USA

650 E. Algonquin Rd. Suite 350, Schaumburg, IL 60173
(847) 485-7474
Monday to Friday between 8:00 a.m. to 12:00 p.m. CST

Email Support & Hours

customercare@watchrepairsUSA.com
Monday to Friday between 8:00 a.m. to 4:00 p.m. CST

Burbank, CA

All Watch Repair

201 E. Magnolia Blvd # 297, Burbank, CA 91502
818.559.9557

Email

info@allwatchrepair.com or info@timepiecenetwork.com
Service Hours: Monday to Friday: 10:00 a.m. to 5:00 p.m.

Contact by Scan

Contact Seiko Service Center by Scanning this QR Code

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