To engage with a customer support agent at Shimano directly, initiate a call at
(877)-577-0600.
For Sales/Services Information
U.S.-based fishermen can connect with the service store by calling
877-577-0600. For Canadian customers, contact at
866-491-5229 for support regarding reel services and repairs.
Parts eStore
For replacement parts, reach out to the designated eStore at
877-346-4815. The reel service center is situated at One Holland, Irvine, CA 92618. Queries and concerns about shipping and returns can be directed to
Fishsitefeedback@shimano.com.
Book/Schedule Appointments
To
schedule a repair or maintenance of reels, follow the provided link or make a personal visit to the store. Telephonic appointments can be scheduled by calling
877-577-0600.
Warranty
For warranty issues and requests, visit any authorized Shimano service store along with the purchase receipt/bill. For further assistance, contact
877-577-0600.
Near Me Locations
Discover the
nearby repair centers for fishing reels and rods by following the provided link.
Contact Us
To provide general feedback or comments on Shimano's services and products at fishing service centers, visit the
contact us page.
Shimano American Corp.
Shimano North America Holding, Inc. / Shimano North America Bicycle, Inc.
One Holland, Irvine, California 92618 U.S.A.
+1-949-951-5003 Fax: +1-949-768-0920
Shimano North America Fishing, Inc.
9560 Palmetto Commerce Parkway Ladson, South Carolina 29456 U.S.A.
Service Phone Number:
+1-949-951-5003 Fax: +1-949-768-5071
Shimano Reels/Fishing Service Stores near Me
Fisherman's Landing Tackle Shop Satellite Service Center
2838 Garrison St., San Diego, CA 92106
(619) 221-8506 Fishing@saltwater.comFisherman's Warehouse Satellite Service Center
9035 Folsom Blvd., Sacramento, CA 95826
(916) 362-1259 Fishermanswhse@sbcglobal.netSav-On Tackle Satellite Service Center
9917 Orr & Day Rd., Santa Fe Springs, CA 90670
(562) 864-2911 Savontackle@netzero.comTypes of Reels Available
To acquire specialized reels from Shimano's authorized stores throughout the USA and Canada, please utilize the following contact information for any support or inquiries:
For general support or information, connect with Shimano through the provided means:
Inside US: Call at
877-577-0600 Canadian Customers: Dial
866-491-5229 - Baitcasting & Conventional Reels
- Round Baitcasting Reels
- Spinning Reels
- Trolling Reels - Two Speed and Single Speed
- Low Profile & Surf Reels
- Saltwater Spinning Reels
- Electric & Round Reels