Customer Service Number:
Call at
323-352-5000 or
866-766-9272 To avail general repair and maintenance services for Camcorders and DVCAM Decks, Analog and Digital VTRs, CRT Monitors & Projectors, you can contact authorized service centers or specialized electronics repair shops that offer expertise in audio-visual equipment. It's recommended to reach out to reputable service providers with experience in handling the specific equipment you need assistance with.
Make An Inquiry
For inquiries regarding repairs, sales, parts, and product operations related to Sony products, you can visit the official Sony contact page by following this link:
Contact Us. This page should provide you with the necessary information to get in touch with Sony's customer support or relevant departments based on your specific needs.
For Sales
Call at
323-352-5039 or
956.728.2109 Repair Services Email
Query regarding our repair facilities and amenities, put forth at
SEL.BPC.Svc@am.sony.com or
LAService@am.sony.comFor Parts Support
Call at
1-866-779-5153 Western Service Facility Office
The facility service center is located at Sony VENICE CineAlta Service, 2706 Media Center Drive, Suite 130, Los Angeles, California 90065
Product Support
Call at
800-883-6817 or email us at
ProSupport@sony.com. Support team is available from Monday to Friday between 10:00 a.m. to 6:00 p.m. EST, excluding holidays
Book/ Schedule Appointments
For
Scheduling a repair and maintenance follow the given path.
Direct Appointments call at
1 866 766 9272 or
323-352-5000 press options 2
Live Chat
Click
Live Chat and follow instructions.
Near Me Locations
Locate
Nearby Repair Centers.
Professional Services and Support Center
Office: Sony Service, 2706 Media Center Drive, Suite 130, Los Angeles, CA 90065
PSA (Broadcast and Professional) products:
866-766-9272 (toll-free)
For plasma monitors, video projectors, or computer displays:
877-350-3477 For Creative Pro Support (ILME-FX series)
1-800-833-6817 or
ProSupport@sony.com (Monday to Friday between 10:00 a.m. to 6:00 p.m. ET, excluding holidays)
Digital photo frames and printers DVDirect:
1-239-245-6358 Accessories, Action Cam & Video Cameras:
1-239-245-6356 a Interchangeable Lens Cameras:
1-239-245-6360 Precision Camera:
1-860-272-2100 Pro Bravia Display & Business Projectors:
800-883-6817 For field service operations (Field Scheduling):
800.554.6088. ServicesPLUS Service Center - Broadcast and Business Services
- Repair Parts (ordering, order tracking, returns): 800-538-7550 (Monday to Friday between 9:00 a.m. to 7:00 p.m. ET)
- Customer Service Email: ProParts@am.sony.com
- Parts research Email: ProPartsResearch@am.sony.com
- Software Solutions: 800-538-7550
- Technical Subscriptions: 408-352-4500 / BSSC.TIS@am.sony.com
- Sony Training Institute: 408-352-4500 / Training@am.sony.com
- SupportNETsm Service Agreements and SystemWatchsm: 877-398-7669 / SupportNET@am.sony.com
- Technical Support for Professional Products: 800-883-6817 / Bis.product.support@am.sony.com
- For Non - SupportNET agreement: 866-766-9272
Rental Camera Stores Near You
Camera Rental House Los Angeles
:
Los Angeles, California
(818) 907-7770 Info@camerareadyrentalsla.comLos Angeles Camera Rentals:
6212 Banner Ave. Los Angeles, CA 90038
(310)-502-3060 Brainbox Cameras:
6700 S Centinela Ave, 2nd Floor, Culver City, CA 90230, California, United States.
(310) 773-4823 Fax: (310) 773-1819
Rentals@brainboxcameras.comAlan Gordon Enterprises:
5625 Melrose Ave, Hollywood, CA 90038
323.466.3561 Fax: 323.871.2193
Contactus@alangordon.comBirns & Sawyer:
3039 Roswell St. Los Angeles, CA 90065 USA
(323) 466-8211 Monday to Friday between 9:00 a.m. to 6:00 p.m. PT
Sales, Mari Acevedo:
Acevedo Macevedo@birnsandsawyer.comRentals, Michael Shugrue:
Mshugrue@birnsandsawyer.comRentals, Joe Johnson:
Joe@birnsandsawyer.comStray Angel Films:
11318 Santa Monica Blvd., Los Angeles, CA 90025
(310) 277-6900 FAX: (801) 438-5009
rentals@strayangel.comAbsolute Rentals:
Sony Venice in Los Angeles:
(818) 842-2828 Sony Venice Camera Rental anywhere else in the US:
(310) 560-2373