Spectrum, a multinational communication company, offers TV, internet, phone, and business solutions. The corporation operates a 24x7 customer call center to address customer queries and questions related to various issues. The call center provides assistance under the following service categories:
The call service center of Spectrum is tasked with providing assistance regarding internet plans, phone services, and TV connections. Consumers can seek help regarding existing plans or starting a new service. General troubleshooting and technical assistance are also available.
Payment and Billing
Queries regarding monthly billing and payments are addressed by the customer call center. Information on credit limits, payment history, and transaction details can be obtained from the service center. The call center also handles queries related to payment fraud, compliance, etc.
Report and Outage
Consumers can report outage issues of internet, cable TV, phone, etc., to the customer call center. Troubleshooting assistance is provided to resolve outage issues.
Transfer Service
Spectrum empowers consumers to transfer or move an existing service plan to a new address. Call
888.692.8635 (Weekdays, 8:00 a.m. to 10:00 p.m. ET) to request the transfer of services from one address to another.
Speed Test Service
Spectrum has developed an online internet speed test portal to check the actual speed of the internet provided by Spectrum. In case of low internet speed, check the
internet speed to prepare a query.