Total Force Service Center

The Total Force Service Center, also known as the Air Force Personnel Center (AFPC), is dedicated to providing professional and personal services to commanders, Airmen, Guardians, and families.
  • One Place Service

    The service center is specifically designed to offer one-stop services with innovative, customer-focused total force support solutions for personnel.
  • 24/7 Service Support

    This dedicated service center provides 24/7 customer support to the active duty, Air National Guard, reserve, civilian, and retiree populations through virtual contact channels.
  • Remote Work Support

    The service provider also manages telework and remote work arrangements for all civilian employees.
  • Minimum Service Calls

    The center minimizes call transfers by providing a single access point for customer service calls.
  • Personal Services

    It provides consistent, accurate, and effective information to Airmen regarding personal services.
  • Personal Answers

    The service center simplifies the process for Airmen to navigate through and receive personal answers.

What Is AFPC Air Force?

The Air Force Personnel Center (AFPC) is a field agency dedicated to providing customer services to Air Force personnel, families, and retirement offices. Based in the USA, the center operates various programs to assist Air Force personnel in focusing on career goals, advising on promotions, training programs, and job specialties.

Total Force Service Center Phone Number

Customers can reach the Total Force Service Center at 800-525-0102. For commercial queries, dial 210-565-0102. Queries can also be emailed to afpc.pa.task@us.af.mil.

Service Center Location San Antonio

The Force service center is located at "550 C Street West Joint Base San Antonio - Randolph AFB, TX 78150."

What is Air Force Mypers

Air Force Mypers


This online platform is specifically designated for Air Force civilian employees. Its primary purpose is to provide comprehensive support concerning personnel policy, information dissemination, and day-to-day transactions. The platform facilitates Airmen in utilizing the application for civilian benefit transactions and accessing relevant information. Notably, the application extends its support to cover various aspects such as retirement, readiness, growth, development, and deployment, ensuring a holistic resource for the workforce.

How to Login Into MyPers?

Registered members can easily login into myPers Air Force by using below steps:
  1. Visit the myPers portal at "mypers.af.mil"
  2. On the home page click on "myPers login"
  3. Enter User ID and Password
  4. Then select LOG-IN

How Can You Access MyPers From Home?

The myPers application is accessible to registered members with a valid user ID and password, providing the flexibility to use it anywhere, anytime, and on any device. This platform is exclusively designed for active-duty members of the Air Force, Air National Guard, Air Force Reserve, and civilian personnel. Additionally, retired employees and family members of Air Force personnel can also make use of the platform's features.

Total Force Learning Center

The Total Force Virtual Learning Center is specifically designed to train Air Force students, allowing them to learn and assess their progress in training. The awareness training provided offers a comprehensive platform for students to evaluate their progress at the conclusion of each course. With dedicated lecturers, the virtual center aims to assist and encourage students in developing creative ideas independently and sharing knowledge.

The learning center employs clear and detailed training methods that facilitate the practical application of acquired knowledge. Trainee students can seek assistance regarding the learning center through the following contact channels:

Send an email to the help desk at Support@golearnportal.org.
To speak with a Help Desk representative, call (202) 753-0845 or toll-free (833) 200-0035 from Monday to Friday, 8:30 a.m. to 6:00 p.m. EST, excluding holidays.

Total Force Service Center Location and Phone Number

Air Force Personnel Center (AFPC) Texas

550 C St W, Universal City, TX 78148M
(800) 525-0102

San Antonio Texas

550 C Street West. Joint Base San Antonio
800-525-0102

HQ Air Reserve Personnel Center Aurora Colorado

18420 E Silver Creek Ave Mailstop 68,
Aurora, CO 80011
(800) 525-0102

Essentail Phone Numbers

For Personnel Issues: 800-525-0102
Portal Help Desk: 877-596-5771
Contact the PA office: 210-565-2334
AFPC Inspector General: 210-565-3200
Public Affairs Office: (210) 565-2776
Defense Finance and Accounting Service: 1-888-332-7411
Air Force Headquarters Phone Number: 1-800-525-0102
Force Service Center (Employment verification): 1-800-525-0102

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