800-375-5283The United States Citizenship and Immigration Services (USCIS) is the governmental agency responsible for immigration and naturalization services in the United States. It is tasked with the issuance and renewal of Green Cards, Citizenship, and other related matters. A network of service centers is maintained across all states to facilitate assistance with various applications and processing times, with the duration of processing depending on the specific service center where the application is lodged.
How to Check USCIS Processing Times or Case Status?
The processing times or case status of USCIS applications can be verified online at the
Check Case Processing Times portal, wherein detailed information can be accessed by selecting "Form & Field Office or Service Center" from the dropdown menu. Updates are provided daily.
Where to Find The Form Number & The Office That is Processing Case?
All pertinent information regarding the form number, office, and processing time can be found in the receipt notice. The first section of the receipt delineates the form type, while the second section contains the receipt number. Details regarding the receipt date and USCIS office are situated under the third and fourth sections of the receipt. For comprehensive details, refer to the
processing times page.
USCIS Contact Center to Call for Support
- Automated Help & Support: Queries can be addressed in English or Spanish by dialing 800-375-5283 or TTY 800-767-1833.
- Live Customer Assistance Number: To converse with a USCIS customer service representative, contact 800-375-5283 or TTY 800-767-1833
Monday and Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.