The internet and cable servicing are dealt with by the Verizon Fios Service Center. Repairing and maintenance services for high-speed home internet are provided by the service center. Verizon Fios, a reliable and fastest fiber-optic network for homes and businesses, is facilitated. Servicing is offered by the service center during outages in the fiber-optic networks. Furthermore, assistance regarding the following services can be availed by customers at the Verizon Fios Service Center, including:
Power Outages Reporting
Customers are directly connected by the Verizon Fios Service Center to authorized utility service providers by state in case power outages are faced. Matters of Verizon Fios users are attended to by the service center. For more help or information, contact at
888-378-1835 between Monday through Friday, 8:00 a.m. to 6:00 p.m. ET.
Account and Billing Issues Resolution
Customers are assisted by the Verizon Fios Service Center in sorting out account-related queries or issues such as trouble in login, forgot password, registration, and more. Technical queries faced while logging into accounts or paying bills can be directed to
800-837-4966 on a 24/7 basis.
Internet Connection Issues Resolution
If internet issues are faced by the user, it might be due to the un-installation of the router. A specialist from Verizon Fios Internet Services can be contacted at
1-800-837 4966, and a visit or appointment for the installation of the router can be scheduled.
List of Verizon Fios Customer Service Center Hours & Locations
Verizon Fios Internet Service Center in Delaware
Camden
Moorehead - The Cellular Connection
386 Walmart Dr
Camden, DE 19934
302.697.8340 Monday to Saturday: 10-6 & Sunday: Closed
Millsboro
The Cellular Connection
28665 Dupont Blvd
Millsboro, DE 19966
302.934.1023 Monday to Friday 10 - 6, Sunday Closed
New Castle
A Wireless
100 N Dupont Hwy
New Castle, DE 19720
302.327.8054 Mon- Sat 9-8, Sun 10a-7p
Verizon Fios Customer Service Center in District of Columbia (DC)
Washington, DC
Russell Cellular
5252 Wisconsin Ave, NW #002A
Washington, DC 20015
202.810.0441 Monday to Saturday 10-5, Sun Closed
Verizon Fios Customer Service Center in Maryland
Aberdeen
Moorehead - The Cellular Connection
Mars Shopping Center
1016 G Beards Hill Rd
Aberdeen, MD 21001
410.272.4078 Monday to Saturday 10-6, Sun- Closed
Derwood
7250 Muncaster Mill Rd.
Derwood MD 20855
240.686.6160 M-S 10-7, Sun 11-4
Edgewater
Victra
15 Lee Airpark Dr
Edgewater, MD 21037
443.409.3086 Mon - Sat 10-7 & Sun 11 - 6
Ellicott City
A Wireless
9337 Baltimore National Pike
Ellicott City, MD 21042
410.313.9444 Monday to Saturday 10:00 a.m. to 7:00 p.m., Sun 11:00 a.m. to 7:00 p.m.
Gaithersburg
Your Wireless
299 Copley Place
Gaithersburg, MD 20878
301.926.2200 M-S 10-8, Sun 10-6
Verizon Fios Customer Service Center in Massachusetts
Canton
Wireless Zone
95 Washington St
Suite 402
Canton, MA 02021
781.828.8886 Monday to Saturday 9 - 5, Sun 11 - 5
Charleston
Cellular Connection
25 Austin Street
Charlestown, MA 02129
617.241.0170 Monday to Saturday 10-6, Sun-Closed
Danvers
IM Wireless
49 Maple St
Danvers, MA 01923
978.750.9050 Monday to Saturday 10-5, Sun 11-5
Verizon Fios Customer Service Center in New Jersey
Bayonne
GoWireless
219 Lefante Way
Bayonne, NJ 07002
201.339.1122 Monday to Saturday 10-7, Sun 12-5
BordentownThe Cellular Connection (TCC)
276 B Dunns Mills Rd
Bordentown, NJ 08505
609.298.0070 Monday to Saturday 10-6, Sun Closed
Bridgeton
The Cellular Connection (TCC)
15 Cornwell Dr
Bridgeton, NJ 08302
856 .451.1441 Monday to Saturday 10-6, Sun Closed
Verizon Fios Customer Service Center in New York
Baldwinsville
ATI 15 East Genesee St
Baldwinsville, NY 13027
315.849.1177 Monday to Friday 10 - 7, Sat 10 - 6 & Sun Closed
Bronx
United Telecom
1546 Crosby Ave
Bronx, NY 10461
718.823.2800 M-F 10-7, Sat 10-6, Sun 11-5
Brooklyn
515 Fulton St
Brooklyn, NY 11201
984.232.7577 Monday to Saturday 11-6 & Sun Closed
How to Contact Verizon Fios Customer Service Center?
Help regarding Verizon Fios devices, plans, accounts, and payments can be obtained by customers through a direct call to
1 (800) 837-4966 .
Cancellation of Services
To initiate the cancellation of Fios service, communication with a service provider can be established at
1-844-837-2262 during the specified hours, Monday to Friday, 8:00 a.m. to 6:00 p.m. (ET).
Ordering New Service
For the installation or placement of orders for Verizon Fios internet services at doorsteps, individuals can get in touch by calling
1-855-897-9578.
Bill Payment Address
Verizon Fios users have the option to send bill payments as drafts or checks to the designated address: PO Box 408, Newark, NJ 07101-0408. It is important not to send cash or money orders.
Wireless Services
To establish a new wireless connection or upgrade existing equipment, customers can engage with a representative by calling
1.800.225.5499 during Monday to Saturday: 8:00 a.m. to 10:00 p.m. ET, Sunday: 9:00 a.m. to 10:00 p.m. ET, and obtain information for further procedures.
Verizon Fios Business Support
Support for Verizon business solutions and services can be obtained by contacting
888.378.3113.
Mobile Customer Service - Prepaid
For inquiries related to mobile devices and prepaid services, customers can call
1.888.294.6804 between Monday to Saturday: 8:00 a.m. to 7:00 p.m. & Sunday: 8:00 a.m. to 5:00 p.m.