Xfinity Outage In My Area Service Center

The Xfinity Outage Service Center serves as an authorized department enabling consumers to promptly report network outages encompassing internet, home phone, cable TV, and other related services. Subscribers are encouraged to report outage problems if any of the services, singularly or in combination, are non-operational within the designated service areas. To report issues related to internet and cable TV outages, subscribers can utilize the following channels:

Report via Phone

Contact the service center by calling 1 800-934-6489 during the following hours: Monday to Friday: 7:00 a.m. to 8:00 p.m., Saturday: 8:00 a.m. to 5:00 p.m. EST. Subscribers seeking support for residential service outages can inquire through this number. For business service outages, dial (800) 391-3000.

Send Text Alert

Report outages or service errors by sending a text message with the content "OUT" to 266278.

Report via Online

To report internet, TV, or phone service outages online, navigate to the official webpage and click on the "Xfinity Status Center." Subsequently, submit the relevant reports through the provided interface.

Xfinity Service Down in My Area

To report service outages in the designated areas, subscribers can dial 1 800-934-6489 for residential connections or call (800) 391-3000 for business sectors.

Internet Outage in My Area Comcast

To report issues related to internet, cable TV, and home phone services, contact 1 800-934-6489 for residential connections or dial (800) 391-3000 for business.

Xfinity Outage in My Area Map - Outage Maps

Comcast Xfinity provides a map for obtaining information about outages in any service area. Subscribers can access details about service addresses, statuses, and outages in the surrounding areas through text alerts or by following the map. Registered subscribers can view outage status by navigating through the map:
  • Visit the Service Status Center
  • Click on the "View Outage Map" button
  • The map will provide service address status and outage information
  • Click on the "Service Address" icon to view details like impacted Xfinity services, outage type, and estimated restoration time
  • Click on the "Impacted Service" icon, such as TV, Internet, and Phone, to view outage information

Internet Outage in My Area Xfinity - How to Check?

Comcast Xfinity offers various resources to check outages in any area for internet, TV, and phone services:
Outage Text Message Alerts:
  • To receive text alerts about outages or network issues, register a functional mobile number
  • Send a text message with "OUT" to 266278 to find out local area outages
  • Text message services may be chargeable
  • Opt to receive text alerts about Comcast service restoration by signing in to "My Account," clicking on "Services," then the "Status Center" link, and finally selecting "Text me when it's resolved"
Check Outage Using Status Center:
  • Visit "www.xfinity.com" and click on "My Account"
  • After signing in, click on "Services" in the Overview page, then click the "Status Center" link
  • Click on the "Devices" tab and move to "Common Issues"
  • Click on "Status Center" to view information about outages in the area, along with customized options
  • Click on "Run Diagnostic Check" to troubleshoot equipment issues causing the outage
Contact Customer Service:
  • Call 1 800-934-6489 during the specified hours: Monday to Friday: 7:00 a.m. to 8:00 p.m., Saturday: 8:00 a.m. to 5:00 p.m. EST to report outage issues
  • For business connection outages, dial (800) 391-3000

Xfinity Instant Text Alert Help

Xfinity by Comcast enables subscribers to send text messages and receive instant help on registered mobile numbers for various issues. Text any of the following commands to 266278 and receive instant support:
  • Type BAL: Check balance and send to 266278
  • Type OUT: Check for service outages and forward to 266278
  • Type LOC: Find an Xfinity Store and send to 266278
  • Type NOAPPT: Cancel a service appointment and send to 266278
  • Type COMMAND: See all available features and send to 266278
  • Type HELP: Get additional service information
  • Type STOP: Unsubscribe from Xfinity Text Alerts
  • Type WAITLIST: Request text messages regarding the appointment waiting list

Contact by Scan

Contact Xfinity Outage In My Area Service Center by Scanning this QR Code

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