Samsonite Singapore Service Center(Centres): Luggage, Repair, Warehouse Sale, RED



Service Provisions of Samsonite Singapore


Samsonite Singapore is a multinational company that offers various types of Luggage, Suitcases, Backpacks and leather accessories. The company has authorized stores and service centers across the country in different cities. The product collection of the company also includes ladies bags, mobile covers, and other items. The authorized service centers of the company assure assistance regarding all repair, replacement, after-sale services and other support. The company also empowers customers to avail help via the online customer service centers. The center enables to connect via phone, email, support request and other different means.

How to Contact Samsonite Authorized Service Center?


Contact Us: You can contact the support center for product and sales related queries via the Contact Us channel.
Corporate Address: Samsonite Singapore head office is located at Pte Ltd 111 Somerset Road #11-20 TripleOne Somerset Singapore 238164. You can also utilize the driving directions map to visit the office.
Best Answers: You can Find Answers to common queries by visiting the FAQ support channel.
Email Support: Send your product related queries via the email at Ecommerce.sg@samsonite.com.
Opening Hours: Monday – Saturday 11am – 6pm Closed On Sunday & PH

Luggage After Sales Service: The after sale center of the company is located at 82 Lor 23 Geylang Atrix Building #01-04 Singapore 388409. The center remains open Monday – Saturday 11am – 6pm

Find Best Repair Service Center

CenterLocationContact Number
Middle Road01-09 Bylands Building,
35 Middle Rd, Singapore 188975
+65 6339 7316
Plaza Singapura68 Orchard Rd, #04/04
Plaza Singapura, Singapore 238839
+65 6238 8617

Essential Product Services


Samsonite offers various products and services to customers. The brand render services under below given categories:
  • Warehouse Sale: The brand offers various benefits and dicount offers on all products during the warehouse sale. You can avail benefits by visiting the authorized stores for various special sales.
  • Samsonite RED Items: The brand provides RED color accessories for travelers. The company offers luggage bags and latest traveler bags.
  • Find Store Near You: The company has franchise stores in different parts of the country. You can easily located a Store Near You by using the online store locator.

Warranty Support


Samsonite facilitates customers by offering manufacturer warranty benefits on all products. The company delivers products with a special warranty card with it. The card contains details about the warranty period and procedure to claim warranty benefits. You can avail support regarding the warranty by going through the Warranty Centre of the company. Coverage on luggage items include benefits for manufacturing defects. Damage caused by neglect, accidents, abrasion, and exposure will not be covered under the manufacturer warranty. The brand also renders some protection plans to extend the warranty period.

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Consumer Reviews

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Ms. Maryline LeeNov 09, 2018
Hi Samsonite Service Centre,

The fabric cover inside my luggage is stained with oil. Is it possible to change and replace the fabric with new one. Please confirm. My handphone number Is 8668 4284. Thanks.
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Ms. Quek LilyOct 17, 2018
Hi my Samsonite luggage's lock is not functioning. Where can I send it to? That can do the repair on the spot?
Tel : 96667871

I send a message yesterday so far no response.
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Ms. Quek LilyOct 15, 2018
Hi my Samsonite with these numbers U2204104 00HO 34713326, EX: 53451 1327 1HOO, Dpinnrt 75/2 the lock is not functioning. Where can I send to have it repair on the spot in Singapore. My Phone +65 96667871.
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Ms. Tina TanMay 15, 2017
Hi Service Center,

I would like to check with you if I can still get replacement wheels for my two suitcases (medium and small, which was bought in 2005)?
I can send you pictures through my mobile if you could give me your numbers to forward to?

Thanks for your attention,
TinaTan.
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Mr. Extreme duudsonJun 11, 2015
The number on this site for office was a fax number. I would rate this site - 0, as it was not useful in any ways.
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Ms. Sock YanJan 10, 2015
Recently, we discovered one of the two Samsonite suitcases, we bought a couple of years ago, is not properly assembled. Please advise where I can go to get them fixed.
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Ms. Ooh LilyDec 15, 2014
Had try to called service center in Changi City point from Thursday (11. 12. 14) till today, unable to get thru. Unable to leave message, mail box not working Please check and advise repair 193367 dated in 06. 12. 14, when can I receive my luggage bag??
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Mr. Wk LoNov 14, 2014
I just redeemed a Samsonite colory from American Express Singapore. I brought it to Hong Kong and all my clothes were wet when i opened the luggage at the hotel. Apparently the water has seeped in to the luggage. Is this a special feature of a Samsonite luggage bag? I look forward to your reply on the replacement info if this is not a special feature of a Samsonite luggage bag. Thank you.
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Mr. Vincente WongOct 29, 2014
I am from Brunei and have a Samsonite luggage model Frotiole, with serial number 176443050. One of the wheel has cracked and i would like to know if i can send it over for repair and the estimated costs.
Thanks.
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Ms. Woanni RobinsonOct 18, 2014
Hello, my husband and i bought a Samsonite bag in Heathrow airport 2-3months ago, and now the handle of the bag cannot be fully close when pushed downwards.
We would like to get it fix in Singapore, but we do not have the warranty card. Is the repair going to be chargeable in that case? also, the warranty was under my husband's name, is it alright if i bring it to repair instead of him? thank you.
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Ms. Helen TanOct 09, 2014
My daughter bought a samsonite spinner model u25096004 from robinsons on 13/7/14 and used it for the first time on 26/9/14 to newyork. When she came back this week, she realised the metal catch in the tsa lock was broken. We are greatly disappointed with the quality of the product considering that it is a reputable brand and she paid s$310 for the luggage. Please advise how can we get it repaired free of charge as it is under warranty.
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Ms. May WongSep 20, 2014
My samsonite laptop bag zippers came out of their teeth alignment. Can you arrange a timing for the refund or exchange. I cannot find my warranty for the bag. Please contact me at 98302627.
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Mr. Kesavan ChooSep 19, 2014
I wish to know if my 4-wheeler can be repaired.
One of the wheels had shredded, as the rubber cover on it had broken.
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Ms. Chen XuefenSep 13, 2014
I purchased my Samsonite luggage bag in germany in may 2013. The interior cloth flap hinge cracked during my recent travel in September 2014. Please advise how do i get it repaired under warranty in singapore.
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Ms. Lim Yeh LiJul 22, 2014
I bought a samsonite luggage for my daughter last year.

When she took it to melbourne for her further study in July, the zip broke.

Please advise what i should do with the luggage.
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Ms. Julie YeoJun 13, 2014
My samsonite luggage bag lock broke when i travelled to okinawa a month ago. I need the lock replaced. I guess it should be covered under warranty. Please advise and let me know where can i send it to.

Thanks,
Julie
Email address: julie. Yeo@symrise.com.
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Ms. Maggie FooFeb 13, 2014
The leather on the handle of my samsonite luggage is dropping off and cause stain my hands as i pull the luggage along.
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Ms. SONIA WEINMANOct 02, 2013
I PURCHASED A SET OF three SAMSONITE BAGS IN MAY 2013.ONE OF THEM CRACKED ON MY FIRST TRIP. THEY ARE UNDER WARRANTY.
VEL DLX CHAMPAGNE
47514 1175 INU UMG HOW WILL I GET A REPLACEMENT?
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