Ms.
I have a Samsung S3 phone. I did the update on the phone and now the phone freezes all the time. I rang the service centre and deleted the cache on Apps as instructed and the phone is still freezing, I have never had this problem before,, but as soon as I did the update I have had nothing, but trouble with it is it possible to take the update off with out losing my data photos and stored information, I am ready to chuck this phone as it is absolutely useless now.
Nov 13, 2014