Through the
Contact Us page, all service tools that assist in resolving cable and internet issues can be accessed by customers.
Customer Service Office Number
Direct communication with a Comcast customer representative can be initiated by customers through
(800) 266-2278 or by dialing
(866) 942-8089 for residential and business cable issues.
Internet & Cable Services
Free assistance can be requested by customers through
1 (855) 319-2053.
Store Office Location
The service center is located at 1950 East 20th StUnit C319, Chico, CA 95928.
Schedule Appointments
An appointment at the Xfinity store can be scheduled by customers via the provided path:
Schedule An Appointment. The store operates Monday to Saturday from 10:00 a.m. to 8:00 p.m. and Sunday from 11:00 a.m. to 6:00 p.m.
Near Me Locations
To locate
Nearby Stores of Xfinity, the provided link should be followed.
Small & Medium Business
Free quotes can be requested by businesses through
(855) 439-8603 .
For Enterprises
Free consultation services are available, and representatives can be contacted at
(866) 429-0152 .
Business Equipment Return
For business equipment returns or changes to business packages, contact can be made at
(800) 391-3000.
Xfinity Home Offering
Specials and offers for Xfinity Home can be discussed with a specialist at
1-877-709-8831.
Prepaid Warranty
Assistance regarding prepaid limited warranty can be obtained at
855-757-7372 .
Channel Lineup (TV Guide)
Assistance for Cable TV guide, streaming, or channel lineup can be obtained by customers by calling
(800) 266-2278 or visiting the official webpage.
Xfinity Store (Office) At Eaton Road
Customers are requested to confirm the opening of the store before making a visit. The store might be closed permanently or temporarily.
427 E Eaton Rd, Chico, CA 95973
(800) 934-6489 Monday to Friday: 9:00 a.m. to 6:00 p.m. & Saturday: 9:00 a.m. to 4:00 p.m.
How to Get Comcast Text Alerts
In order to get text alerts of Comcast, you have to register phone number. You can easily unsubscribe the text alert services of Comcast anytime and anywhere.
- Checking Balance: Type BAL & send to 266278
- Checking Service Outages: Type OUT & send to 266278
- To Locate Your Nearby Xfinity Store: Type LOC & send to 266278
- Cancellation of Service Appointment: Type NOAPPT & send to 266278
- To Know Service Features/ Updates: Type COMMAND & send to 266278
- For Value Added Services: Type HELP & send to 266278
- To Stop/Cancel Xfinity Text Alerts: Type STOP & send to 266278