General support for water services can be obtained by calling
602-262-6251 between 8:00 a.m. and 5:00 p.m., Monday to Friday.
Sewage Overflowing from Manholes
Overflowing manholes can be reported by calling
602-262-6691 between 6:00 a.m. and 2:30 p.m., Monday to Friday. After 2:30 p.m. and on weekends or holidays, inquiries regarding the same can be made by calling
602-261-8000.
City of Phoenix Water Customer Service Center Phoenix AZ
Written inquiries, requests, and complaints can be sent to the City of Phoenix customer service department at PO BOX 29100, Phoenix AZ 85038-9100.
TTY:
Residents of Arizona with impairments can reach out to the service department by calling
602-534-5500 or dialing
602-534-1113. In case of emergencies, contact can be made by dialing
711.
For Water-related Emergencies 24/7 (Outages)
Emergencies or water outages can be reported by calling
(602) 261-8000.
Sewers (Sanitary), Improvement Districts
For sewer or sanitary services, a call can be made to
602-262-6284.
Sewer Tap Sales and Information
Sales information for the sewer department can be obtained by dialing
602-262-6551.
Water Advisor
The authorized advisory can be contacted, and inquiries about new connection registration can be made by calling
602-261-8532.
Water Safety Hotline
Water safety and conservation operations can be inquired about by dialing
602-495-5555 or calling
602-261-8367.
Water Meter Sales Information
Meter dealers can be contacted by making a phone call to
602-262-6551.
City of Phoenix Water Customer Service Phone Number
Water and Wastewater Rates
Rates for wastewater cleaning services can be obtained by dialing
602-256-3478.
Proposed Water & Sewer Rates
All concerned service requests can be forwarded via email to
Watersmart@phoenix.gov.
Book/ Schedule Appointments
Appointments can be scheduled by calling
602-495-5601.
Near Me Locations
The
nearby supply centers of water and sewer can be located by following the provided locator path.
City of Phoenix Water & Sewer Bill Payment Locations
Pay Online Bills
To
pay bills of water and sewer services via online follow the given portal.
Online Billing Queries
Forward all written queries and concerns via mentioned
contact us form.
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Water, Bills, New Accounts, Turn-offs and Leakage
call at
602-262-6251 .
City of Phoenix Water Locations
Washington St Office
305 W Washington St, Phoenix, AZ 85003
Baseline Rd Office
610 E. Baseline Rd., Suite C-5, Phoenix, AZ 85003
Thomas Rd Office
6544 W Thomas Rd, Phoenix, AZ 85033