Authorized service centers of HP provide repair and replacement services for laptops and desktops. The spectrum of repair services includes the replacement of motherboards, drivers, batteries, and hardware items. Furthermore, the replacement of broken screens, damaged keyboards, and touchpads is offered by the service vendor. Servicing for chargers and adapters is also undertaken at the service centers.
Printer Repair
Printer repair services are provided by the service vendors for inkjet printers, laser printers, and label printers utilized in both home and office settings. The services encompass the replacement of drums, trays, cartridges, paper jam servicing, scanner door replacement, etc. Additionally, assistance regarding the installation of software and drivers is offered by the service center.
HP Support Virtual Repair Center
The manufacturer of IT products provides virtual support for various products. Customers can access the
Virtual Repair Center to address issues with laptops, desktops, and printers. Customers are required to provide input about the needed repair work or choose troubleshooting options. The virtual center will provide answers and guidance related to the problems.
List of HP USA Service Center (repair locations) Near You
HP Printer Support Washington
629 Kirkland Way # B12, Kirkland, WA 98033(888) 900-7570Hewlett Packard Repairs Phoenix (Arizona)
Staples 106 W Osborn Rd Phoenix Arizona 85013-3909+1-602-2488122HP Repair Service California
3052 Clairemont Dr #12, San Diego, CA 92117(619) 794-4774 HP Printer Service Center Texas
705 N Bowser Rd #114, Richardson, TX 75081(972) 503-6880 R/D Computer Sales & Services, Ltd. Illinois
1622 4th St, Peru, IL 61354(815) 223-1052PC Laptops Utah
9009 State St, Sandy, UT 84070(801) 568-9999 HP Service Center New York City, New York
Broadway Chambers
277 Broadway, New York, NY 10007(866) 659-9666 HP Printer Technical Support New Jersey
22 Meridian Rd #7, Edison, NJ 08820(855) 491-1177 HP Center Pennsylvania
1057 PA-715, Saylorsburg, PA 18353(570) 619-8853 Hewlett Packard Service Centers In Anchorage Alaska
Best Buy 800 E Dimond Blvd Anchorage Alaska 99515+1-907-3445059 Alabama Service Center
4610 Hwy 280 S Birmingham Alabama 35242+1-205-4378966 Hewlett-Packard Co Virginia
1600 N Beauregard St, Alexandria, VA 22311(703) 575-8570 Micro Center Kansas
9294 Metcalf Ave, Overland Park, KS 66212Service Repair Centers In Colorado
7675 N Academy Blvd Colorado Springs Colorado 80920-3207+1-719-5930414 HP Printing Diagnostic Solutions
Online assistance for common printer issues is facilitated by HP through virtual diagnostic tools. Customers can readily access the diagnostic tool to address common printer issues. Detailed information about functions and issue resolution tips is presented to customers by the diagnostic tool. Consumers can select any common issue mentioned and review detailed troubleshooting steps to easily resolve the problem at home without visiting the service center or technician. The diagnostic tool for printers is available for issues such as those enumerated below:
- Printer setup issues
- Wireless printer issue
- Scan issues
- Top solutions for HP Instant Ink
- Printer offline
- Color or black ink not printing
- Printer issues after Windows 10 update
- Carriage jam issues
- Print job stuck in Queue
- Paper jam issues
- Cartridge issues
- Fax issues
Contact HP USA Service Center for Repair
Helpline channels have been instituted by HP to furnish post-sale services and support to customers. These helpline channels can be utilized by clients to establish contact with a support representative and procure the requisite assistance concerning products and issues. Below are the helpline channels that have been provided for availing assistance.
Sales
1-866-625-3906 Business Customers
866-625-0242 Monday - Friday, 8:00 a.m. to 7:00 p.m. ETHome Customers
800-407-4005 Monday - Friday, 8:00 a.m. to 8:00 p.m. ETProduct For Public Sector
Clients can call at
800-727-2472 for queries related to products meant for public sectors and office use.
Large Format Printers
In order to seek support regarding large format printers and printing solutions, dial
1-877-215-7428 to connect with a service representative.
Check Repair Status
HP empower customers to check
Repair Status of products online by providing order number, email id or product serial number. Customers will get shipping information and the expected delivery date status.
HP Warranty Support Service
A manufacturer warranty plan is provided by HP for all products to cover repair costs and after-sale services. The warranty plan is available under different categories. HP extends a 1-year limited warranty on hardware items and offers 90 days of technical support for software solutions.
What Is Covered
Replacement, repair, and refund benefits for hardware items under warranty are provided by HP if a defect in materials or workmanship is manifested during the limited warranty period. The 90-day technical support warranty for software solutions and applications includes initial setup support from HP through various contact means, including electronic media and telephone, for a duration of ninety days.
What Is Not Covered
Damages resulting from accidents, misuse, liquid spills, abuse, contamination, improper or inadequate maintenance are not encompassed by the HP warranty. The warranty expressly excludes defects induced by viruses, infections, worms, or analogous malicious code not introduced by HP. Additionally, the warranty cover does not extend to software, interfacing, parts, or supplies not provided by HP.
How to Claim Warranty
Customers can claim warranty benefits through the below-mentioned means:
1. Send postal mail to HP at
"Hewlett-Packard Company P.O. Box 4010, Cupertino, CA 95015-4010 USA" with proof of purchase and product serial number.
2. Call the customer service representative at
1 800 474 6836 to claim warranty services in the USA.
3. Claim warranty benefits from
HP Authorized Sellers across the USA. The dealers are empowered to provide warranty services.