LADWP Watts Customer Los Angeles California Service Center


Contact the customer service department directly at LADWP (Los Angeles Department of Water and Power) for assistance with water and power-related issues, such as bill payments and outages. Dial +1 800-342-5397.

Residential Customers

Residential customers can inquire about bill payments, rebates, new services, or canceling services at 1-800-DIAL DWP or 1-800-342-5397 during Monday to Friday 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 2:00 p.m., and closed on Sunday and holidays. Emergency/outage calls are available 24/7.

Commercial

Commercial support is available by calling 1-800-499-8840 from Monday to Friday 7:00 a.m. to 6:00 p.m.

Owens Valley

Residents of Owens Valley can contact the department at 760) 873-0251 from Monday to Friday 8:00 a.m. to 4:00 p.m. For Owens Valley customers only (833) 325-2397 After Hours Electric Outage.

Billing and Payment

To pay bills or view past statements and usage history, customers can create a LADWP Online Account.

Services Turn Off or On

Residential customers can request to turn off electric services or get new services by contacting 1-800-DIAL DWP or 1-800-342-5397 during Monday to Friday 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 2:00 p.m. Alternatively, login into the online account to proceed with the request.

Water Outage

Report water outage issues at 1-800-DIAL-DWP or 1-800-342-5397 Monday to Friday 7:00 a.m. to 7:00 p.m., and Saturday 7:00 a.m. to 2:00 p.m.

(TDD)

Hearing/speech-impaired individuals can seek support by dialing 1-800-HEAR-DWP (1-800-432-7397), Monday to Friday: 7:00 a.m. to 7:00 p.m., Saturday: 7:00 a.m. to 2:00 p.m.

Power Outage

File Power Outage Complaint by reaching the concerned department over the phone at 1-800-DIAL-DWP (1-800-342-5397) Monday to Friday 7:00 a.m. to 7:00 p.m., and Saturday 7:00 a.m. to 2:00 p.m.

Security Issues

Contact the team to get answers related to security or scams by contacting the department directly at (213) 367-3373 or (213) 367-9111 or make a complaint through email at SecurityServicesWebNotification@ladwp.com

Email Support

Get email support for issues like billing, service theft, general information, building benchmarks, and more by filling out the email form at Contact US page and choosing the concerned option to get assistance.

Near You Repair Location to Contact

Contact the center to avail power and water-related support, such as outage issues, billing, payment, getting new connections, or stopping existing services, meter installation, and reading using the following details.

LADWP Watts Customer Service Center - Los Angeles Department of Water and Power

Watts Historic Train Station, 1686 E 103rd St, Los Angeles, CA 90002, United States
+1 800-342-5397
Monday to Friday 9:00 a.m. to 5:00 p.m.

Near You Location

Get to know about more water and electric utility service centers located across Los Angeles, CA, to get concerned assistance over Google Map at Near You Location

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