Inquiries or messages concerning packaging, shipping, freight, pickups, and drop-off services can be submitted through the
Contact Us form.
For general support or assistance regarding pickup and drop-off services, contact
1-800-742-5877 or
(650) 326-4415.
Schedule Pickup
Submit
Pickup Requests following the provided path.
Distribution Office Location
The service office is situated at 405 El Camino Real, Menlo Park, CA 94025. Concerns, complaints, or requests can be directed to (650) 326-0861 or via email at
Store0865@theupsstore.com.
Government Shipments, Pickup Requests & Rate Quotes
Contact
(800)227-8046 for government-based shipments and pickups.
Store Hours
The service store operates Monday to Friday: 8:30 a.m. to 6:30 p.m., Saturday: 9:30 a.m. to 5:30 p.m., and remains closed on Sunday.
TTY/TDD Access
Persons with impairments or disabilities can utilize the helpline
1-800-833-0056.
Urgent Services
For urgent shipping services, contact a service representative at
(800)644-0900.
Near Me Locations
Locate
Nearby Service Stores/Centers of United Postal Services across California by following the provided path.
Notary Facility Hub (Warehouse)
Customers seeking support for notary services, including business and personal documents such as Wills, Trusts, Deeds, Contracts, and Affidavits, can obtain more information through the provided contact means.
405 El Camino Real, Menlo Park, CA 94025
(650) 326-4415 For technical support:
1-877-289-6418 For domestic billing support:
1-800-811-1648 For import billing support:
1-866-493-7140 Fax: (650) 326-0861
Store0865@theupsstore.comMonday to Friday: 8:30 a.m. to 6:30 p.m., Saturday: 9:30 a.m. to 5:30 p.m. & Sunday: Closed
Near You UPS (United Postal Services) Pick Up Stores/Drop Off Boxes
UPS Access Point At CVS
700 EL CAMINO REAL, MENLO PARK, CA 94025
(650) 566-1405 UPS Access Point ADAMS CT
1355 ADAMS CT, MENLO PARK, CA 94025
(866) 790-8450 UPS Alliance Shipping Partner At Staples
700 EL CAMINO REAL 120, MENLO PARK, CA 94025
(650) 329-9440 The UPS Store #2388 At Sharon Height Shopping Center
325 Sharon Park Dr, Menlo Park, CA 94025
(650) 233-1953 Fax: (650) 233-1917
Store2388@theupsstore.com