Ottawa Government Service Center

1-866-261-9799
110 Laurier Avenue West, Ottawa, ON K1P 1J1
Monday to Friday from 08:30 a.m. to 5:00 p.m.

The Government Service Center is a one-stop destination for citizens to receive assistance regarding various public offices. Assistance is provided by the center for various offices, including roads, water, electricity, public parking, vehicle and driver assistance. Additionally, the center empowers individuals to seek help regarding government healthcare and welfare programs.

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Public Assistance Helpline

The public center has established service channels to provide assistance. The contact number given below can be used to seek support or information.

Ottawa Public Health Information Line

613-580-6744

OC Transpo Information Line

613-741-4390

Tax and Water Customer Service Line

613-580-2444

Social Services Intake Line

3-1-1 select language, then 4

Mayor’s Office

613-580-2496

Ottawa Client Service Centres and Provincial Offence Locations

Kanata Client Service Centre

580 Terry Fox Drive, Ottawa, ON

Orleans Client Service Centre

255 Centrum Boulevard, Ottawa, ON

Metcalfe Client Service Centre


8243 Victoria Street, Ottawa, ON

West Carleton Client Service Centre

5670 Carp Road, Ottawa, ON

North Gower Client Service Centre


2155 Roger Stevens Drive, Ottawa, ON

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