If there are any issues with the Kindle Fire Tablet, such as screen damage, battery replacement, or other part malfunctions, customers are instructed to contact Amazon using the following means. Schedule an appointment for Kindle Fire tablet repairs or replacement by calling at
+1-206-622-2335 Refunding Kindle Book Order
Customers can request a refund for Kindle book orders within seven days of purchase. The refund amount is credited within two to five days.
Initiating a Kindle Refund Request
Customers can initiate a Kindle refund request by following the steps given below:
Step 1: Visit amazon.com/digitalordersamazon.com/digitalorders and log in using the same Amazon account details used for account creation.
Step 2: Click on "Digital Orders" and navigate to the "Return for Refund" button to make a selection.
Step 3: Provide the refund or return reason in the pop-up window and click on "Return for Refund."
Returning Kindle Vella Episode
Customers can request the cancellation of Kindle Vella Episode orders for return and refund within seven days of the original purchase. To initiate the return or refund process, customers can follow the steps below:
1. Visit (amazon.com/mycd) and log in with the same account details used for creating the Amazon account during the purchase.
2. Look for the "Digital Content" tab and click on it.
3. Go to the "More Action" option on the right side and select "Return for Refund."
4. Provide the reason for return and proceed to "Return for Refund" to confirm.
Cancelling Kindle Newsstand Subscription
Customers are advised to turn off the "Turn off auto-renew option" when opting for a free trial to avoid being charged. The steps to cancel a paid Kindle Newsstand Subscription are as follows:
1. Visit "Manage Your Content and Devices."
2. Look for the "Subscription" option.
3. Check or click on the "Action" located next to the title.
4. Click on the "Subscription" option or look for "Manage subscription options" and turn off the auto-renewal option.
Sending Documents to The Kindle Library
Customers can send Kindle Personal Documents to any supported devices registered at Amazon for free. The procedure to send documents or files to the Kindle library is as follows:
Kindle Application: Install the "Send to Kindle app" on supported devices to forward documents or files directly to the Kindle Library. The accepted file types are:
- Microsoft Word (.DOC, .DOCX)
- PDF (.PDF)
- Text (.TXT)
- Images (.JPG, .JPEG, .PNG, .BMP)
- Kindle Format (.AZW, .MOBI)
- Other File Types (.RTF, .PRC, .PSZ)
Personal Documents
To email documents using "Send to Kindle app" the accepted file formats are
- Kindle Format (.MOBI, .AZW)
- Microsoft Word (.DOC, .DOCX)
- HTML (.HTML, .HTM)
- RTF (.RTF)
- Text (.TXT)
- JPEG (.JPEG, .JPG)
- GIF (.GIF)
- PNG (.PNG)
- BMP (.BMP)
- PDF (.PDF)
How to Accept A Kindle Book Loan
Customers desiring a Kindle Book Loan should open the email with the subject "A Loaned Book for You." Subsequently, select the option "Get Your Loaned Book Now," and upon this selection, the browser will automatically redirect to the page where customers can accept the loan. Finally, choose the preferred device and click on "Accept Loaned Book." If a customer does not want to select a device, they can follow the provided instructions for app installation.
Near Me Service Location
Office Location: Customers have the option to visit the authorized service center situated at 1516, Second Avenue, Seattle, Washington, United States.