Northeastern Program Service Center New York: Locations and Contacts USA

Service Provisions of Northeastern Program New York

Northeastern Program is operated by the federal government of USA. The program is supervised by the social security department. The aim of the program is to provide retirement, survivors, and disability insurance benefits to needy people. The program covers low-income groups and individuals under a defined policy. The Program is operated through the regional centers and eligible applicants receive varied benefits. The department also offers social security benefits to elderly people to cover daily living expenses. The social security department can be contacted via varied channels like phone, email and online support center.

How to Contact Northeastern Program Service Center Social Security?

Centre Address: The Northeastern Program Service Center (NEPSC) is situated at Joseph P. Addabbo Federal Building In Jamaica, New York
Email Support: You can send your comments and suggestion via email address also at NY.RPA@ssa.gov
Toll-free Phone Number: Call at 1-800-772-1213 to seek help regarding issues and concerns.
Service Hours: Monday through Friday: 7 a.m. and 7 p.m.



Social Security Centre Jamaica
Location: 155-10 Jamaica Ave, Jamaica, NY 11432, USA
Call: +1 800-772-1213
Calling Hours: Monday to Friday: 7am–4pm



What Is Toll Free - 800 Telephone Number
Customers can give a call at 1-800-772-1213 or TTY at 1-800-325-0778 . Both offer automated telephone services 24 hours. In case individuals are not satisfied with answers provided by the automated services they can speak with the live service representative during 8 A.M and 7:00 P.M Monday through Friday.
Deaf or hard of hearing individuals can speak with live representatives after Tuesday during 8 AM and 7 PM Monday through Friday by dialing 1-800-325-0778



What Support is Offered By Automated Services

By dialing toll free number 1-800-325-0778 individuals can listen to Automated recorded information in regard with the following services.
Services for All Beneficiaries: The information provided includes request for benefit verification letter, form SSA-1099, Social Security Benefit Statement, replacement tax summary, etc.
Services for Medicare Beneficiaries Only: Here information related to the replacement Medicare Card request and about requesting the SSA-1020 in order to fill application related to get help with Medicare prescription drug costs.
Services for People Who Have Applied for Benefits: Individuals can use this automated service to access assistance related to the claim status.
Services Everyone can Use: This offers assistance related to the following queries
  • Helping in sorting out the address of nearby Social Security office
  • For SS-5, Application Form
  • To apply for Social Security Card, original Social Security card, stolen or lost replacement card request, or for name change on Card.
    Informational Messages: this consists help in regard with the following services
  • Payment Dates
  • Direct Deposits
  • Toll Free call timings
  • About Social Security internet Address
  • Taxes, and much more


  • Employer Service Support


    This includes the helping out the Employers in solving issues related to the paper or electronic filing, Social Security Card, IRS reconciliation, correcting out the W-2s, and wage reporting publication help.
    Email Support: NY.RO.CDPS.ESLO@SSA.GOV or send fax to 212-264-2071



    How To Find Field Offices


    Individuals seeking out to resolve various issues regarding Social Security's New York Region can get in touch with the local social security offices by looking out the exact address details using locator at secure.ssa.gov/apps6z/FOLO/fo001.jsp. by entering the zip code to receive details about address, contact number and hours or five a call at
    1-800-772-1213 or 1-800-325-0778 (TTY) for detailed assistance.



    Self Support Services

    PASS Support: To get support about PASS individuals are supposed to get in touch with the SSA Special unit office in the specific area.
    New Jersey and Parts of New York State
    For help in New York City, Long Island, Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester individuals can give a call to 1-866-348-5403 , Ext. 23648 (A-M) or 23645 (N-Z) or forward email to NY.FO.Downtown@SSA.GOV
    Other New York State Counties:
    For other help in regard with other New York State Counties individuals can contact at 1-855-248-0232 or forward email to NY.FO.Buffalo@SSA.GOV . It must be noted the it is not allowed to send social security number through email.



    Where to Contact Public Affairs Office


    Individuals can contact Public Affairs Office by writing to
    Social Security Administration
    Regional Public Affairs Office, 26 Federal Plaza/Room 40-120 New York, NY 10278
    For email support drop message to ny.rpa@ssa.gov



    Disability and Programs


    For Disability and Programs support the staff can be reached out to avail related assistance at
    Social Security Administration
    Director/Center for Disability and Programs
    26 Federal Plaza/Room 4060, New York, NY 10278

    Consumer Quires to Northeastern Program Service Center New York

    Mr. Laine DamianiJun 27, 2018
    My phone number is 559-753-5709. This is LaineDamiani again. In adding my phone to the issue that I just sent in five min. Ago.
    Mr. Laine DamianiJun 27, 2018
    My name is LaineDamiani. I live in Fresno, ca. I recently filed for retirement benefits on your website. I was in the regional office here in Fresno for last minute information I needed to provide for my application to get processed. The employee helping me with this, informed me that my application was not here in Fresno. It was sent back east to your service center. He then proceeded to tell me that he was going to fax a request to your office to expedite processing of my claim, and I should expect my first payment in about ten working days. I got on your website to check the status of my application and it says that you withdrew my application and to file another application. I just need to know what is going on with all this. My ssn is 134-42-1961.
    Ms. Pamela Shavonne DejearApr 23, 2018
    Please send me verification letter and please unlock my account from my social security account and send me and appeal form application again the mail man did not take it in to the correct address to restart my benefit and please stop the child support before it get started please my social security number is 447-86-3933 6250 south apt #216 Oklahoma OK 73139 phone is not on so it is hard for me get in contact with the administration please email me instead of call.
    Ms. Pamela Shavonne DejearApr 23, 2018
    Please send me verification letter and please unlock my account from my social security account and send me and appeal form application again the mail man did not take it in to the correct address to restart my benefit and please stop the child support before it get started please my social security number is 447-86-3933.
    Ms. Linda vannahApr 06, 2018
    My issue is that last year the amount deducted for Medicare was $130. 00 monthly from all of 2017, but as of 2018 there should have been an increase of 2% which I did not receive for the cost of liveing. I am not sure if this is the department i would contact if not please give me the wright information. I am still receiving the same monthly amount as all of last year $984. 00 please help me with this. Thank you for your time.
    Mr. michael doyleDec 05, 2017
    In 2016 i received a letter stating i was overpaid 1201. 00dollars for making to much money in 2015. I called the number attached to the letter and she said she was going to appeal it and i could pay in monthly payments or pay on my charge card. I put it on my charge card from juniper it was done on 08/09 and posted 08/10 payment of 1201. 00. In 2017 i received another letter stating i owed the 1201. 00 dollars. Again i called the 18007721213 number and talked to a lady for thirty minutes and she said she corrected the problem on the computer. On my july payment for social security done in August you took another 1201. 00 dollars from me. I went to my social security office in raleigh n. C. On 08/23/2017 told them what happen and they made a copy of my charge statement showing payment in 2016 and sent a email telling what happen, i received another letter stating you could not find anything to send proof. I went back to social security and went through the process again.
    Mr. Derrick T. AyersNov 08, 2017
    November 08, 2017
    050-44-0890
    Social Security Administration
    I am responding to your October nine, 2017 correspondence to me stating, we changed my monthly benefits from $1345. 80 to $1195. 00 as of January 2017. I am not understanding because I received this same information from your administration before (July 2016). I not sure what is going on in your office because November 2016 and December 2016 I received partial payments of $1195. 00 for each. Furthermore the months of January February, March and April 2017 I received zero checks from your administration. My first check from your administration was received May three 2017 in the amount of $1195. 00. What I don, t understand is what happen to those payments? and how come they were not credited to the money I owe your administration? The agreement was for $150. 00 was to be taken out of each check until the debt was paid. When this agreement was made I owe $15, 000. 00 additional was $10, 000. 00 was added bring the total to $25, 000. 00.
    Mr. Thomas A. LoudSep 29, 2017
    The North Carolina office processed my application for benifits. In July, but inccorectly tried to change the start date on my medicare part b to Sep 1st. Per my request. In doing so the system now has me changed to Nov 1st. Severely calls to N. C have not corrected this. All agree my medicare part b should start Oct 1st. As recent as two weeks ago Ms. Smith was suppose to get NY to change this and call me. No Call. I called yesterday and spoke to Mrs Wick and she was going to do a "manager to manger" request and call me. I've endured medical issues that need attention right away, but I've been waiting for Oct 1st. I can not wait any longer. Please help.
    Mr. Charles PeoplesAug 15, 2017
    Can you tell me when i will get my new medicare card or how long.
    Ms. Ebtehal El GamalJul 25, 2017
    I need to send my termination form CMS-1763 by fax. Please send me a fax number to my email address hh87eg@aol.com
    EbtehalElGamal.