To address any concerns or issues and connect with the customer support staff of Watch Repairs USA, please call
(847) 485-7474.
- Basic Repairs
- Crystal and Battery Replacements
- Strap or Bracelet Repairing
- Automatic Movement Service
- Overhaul
- Quartz Conversion
- Restoration
- Seals/ Gaskets
- Stem & Crown
- Tune Up, etc.
Automatic Movement Service
The repair of mechanical watch movements at different levels, lubrication of parts, and addressing wear on the movement are encompassed in this service.
Bands / Straps
The replacement of straps or bracelets with original and genuine factory band parts, including clasps, links, end pieces, and buckles, is facilitated. Additionally, expertise in handcrafting parts and laser welding bands and bracelets is applied when replacements are deemed necessary.
Battery Replacement
Battery replacement services are provided following a thorough inspection. If deemed necessary, the battery is replaced in accordance with factory standards and manufacturer guidelines.
Crystal Replacement
Customers can avail a comprehensive crystal service replacement in the event of a break or crack resulting from the accidental dropping of the watch on a hard surface. The center is equipped with a variety of crystals that can be replaced to restore the watch's original shape and beauty, aligning with its model, shape, and type.
Overhaul
This encompasses the comprehensive overhaul of the entire watch, including:
- Ultrasonically Cleaning & Re-oiling
- Casing & Band Polishing
- Movement Inspections
- Re- Assembly of the Parts
- Re- Timing
- Lubrication, etc.
Customers should consider that the watch requires general servicing and a movement overhaul after
4-5 years.
Quartz Conversion
This particular service involves replacing the existing mechanical/electric movement with a modern electronically regulated quartz movement. This is executed with precision to maintain the original shape and appearance of the watch, without altering the face, hands, lens, or casing, while ensuring its continued functionality.
Restoration
The center undertakes professional restoration of vintage mechanical watches, adhering to quality standards to beautifully restore the entire timepiece.
Seals/Gaskets
This includes testing the watch pressure and checking seals. It is recommended for customers who swim regularly or expose their watches to water to avail this service every
three years.
Stem & Crown
The center specializes in replacing broken stems and crowns of watches with original parts, ensuring high standards and quality repairs.
Tune-Ups
Tune-Up service is offered after the battery is replaced, involving the cleaning of bracelets and preventative maintenance to keep the watch functioning optimally.
Watch Brands
The center provides watch repair and services for a wide range of brands, including:
- A.Lange & Söhne Repair
- Bertolucci Repair
- Audemars Piguet Repair
- Citizen
- Louis Vuitton
- Omega
- Movado
- Rolex
- Seiko
- Skagen
- TechnoMarine
- TAG Heuer Repair, and much more
The center offers services for Automatic chronographs, Quartz Watches, Vintage & Antique Timepieces, etc.
Repair Status
To check the repair status online, click on the
Repair Status tab and enter the
last name and repair number in the provided boxes to retrieve details.
Text/Messages
For queries and questions regarding watch repairs, submit them by completing the online
Contact Form available on the contact us page.
Send All Watches For Processing To:Watch Repairs USA
650 E. Algonquin Rd. Suite 350
Schaumburg, IL 60173.
Telephonic support is available from Monday through Friday, 8:00 a.m. to 12:00 p.m. CST.
You can also send an email directly to
Customercare@watchrepairsUSA.com.
Hours (Email Support)
Send emails from Monday to Friday, 8:00 a.m. - 4:00 p.m. CST.
Restoration Costs
For basic repairs, including crystal and battery replacements, visit the
Service Support page and click on the required service to find repair and replacement costs.
General Questions
Find solutions to common queries and questions regarding fee estimates, shipping, security, pricing, etc., by visiting the
FAQS Page.