800-565-9917For general inquiries, the customer can call at
800-565-9917 and the support team will provided necessary assistance.
Warranty Registration
This facility provides complete management of the repair services related to product that is purchased from them, in order to avail these the product can be registered at (hp.com).
Warranty Claim & Check
In order to check the status or claim services, the customer needs to create an account online at (support.hp.com/us-en/contact), then after signing in the facilities can be availed which include the following.
- Quick and easy way of getting customer support.
- The system automatically remembers the serial number for further consultation.
- The current case status can be determined online.
Warranty Extension
The customer can visit any nearest authorized HP service center for availing warranty extension, further the customer support can be contacted for the same.
Warranty Period
In order to check the product warranty duration online, the customer needs to visit (support.hp.com/us-en/checkwarranty), there the serial number of the product is required to be mentioned and the system will provide the details automatically after submission.
Product Replacement Under Warranty
During the purchase of new product, there comes an official replacement warranty support as well, in case of any defect the customer can simply claim for replacement by visiting the store location.
Warranty Service Terms & Conditions
The following issues are not covered under HP warranty service.
- Inadequate maintenance like damage taken due to improper handling, water/liquid spillage, external damage, etc.
- Some parameters are listed in the documentation provided with the HP product, any kind of issue that may occur by using the products outside those parameters is not covered under warranty.
- If the user is installing some software that may cause issues, then this also doesn't come under warranty, further similar terms and conditions are with parts as well.
- Environmental conditions may also affect the device, any loss taken due to these cannot be repaired under warranty coverage.
- If the operating system gets damaged due to any virus, malware, etc. then this is not to be considered the responsibility of HP repair services.
- During travel, the user may damage the product, this kind of damage is to repair by paying the necessary amount at any authorized service center location.
- HP is not responsible in case any customer takes the product to an unauthorized service center and if in case the product gets damaged then warranty support won't be applicable.
- Hardware upgrade is also to be done at specified service centers that use genuine HP parts, if it causes malfunction (customer visits any unrecognized center) of any kind then the user cannot use the warranty support services that are provided during the time of purchase.
HP Out of Warranty Repair Cost - Laptop & Printer
The details of repair costs as per defect have been mentioned as under.
Printer Repair Cost
Most of the service providers charge at least $100 for repairing a printer besides the actual issue, it is suggested to replace the printer if there are so many defects, for minor adjustments/repair the service can be availed accordingly.
HP Laptop Repair Cost
Issue | Repair Cost |
---|
Keyboard Replacement | $100-$120 |
Water Damage Repair | $100-$250 |
Laptop Fan Replacement | $10-$20 |
Hard Drive Change | $110-$179 |
Battery Replacement | $30-$200 |
Hinge Repair | $40-$90 |
Screen Repair | $125-$195 |