773-227-7874 Janome manufactures sewing machines across various categories for both domestic and professional applications. Authorized service centers provide comprehensive repair, parts replacement, and after-sales services. Janome's facilities include the following:
Janome Sewing Machine Repair
Repair services cover domestic, automatic, and semi-automatic sewing machines. Customers can request repairs for handles, motors, components, etc. Genuine parts replacement is conducted at these authorized service centers.
Embroidery Machine Repair
Certified Janome centers offer repair services for professional embroidery machines and commercial sewing machines.
Sewing Machine Accessories
A wide range of sewing machine accessories and components are available at Janome service centers. These include fabric feeding systems and foot paddling accessories.
Technical Support
The service center provides technical assistance to customers. Visit the
tech support portal to request assistance.
Warranty Support Service
Janome sewing machines are covered by a 25-year warranty from the original purchase date against defects in materials or workmanship. Contact
1-800-631-0183 for assistance with warranty claims.