Optimum Customer Service Center

Optimum is actually an American Internet, television, mobile, and home phone Company serving in most areas of the USA. The important point to note is that the Optimum brand is owned as well as operated by Altice USA a Company independent of Altice. The various contact details of Optimum customer service center are mentioned below

Optimum Contact Number

The various optimum contact numbers for different departments are mentioned below
Optimum Customer Care Center Number: The customer can reach optimum by calling 866-209-1099 or by chatting online for any questions with the current account.

Optimum Customer Service Billing Department

For any kind of query regarding Internet, Phone & TV contact on below details
1-888-276-5255 Hours of Calling: Monday to Friday 9:00 a.m. to 5:00 p.m., Saturday 9:00 a.m. to 1:00 p.m.

Technical Support

Technical Support Number 888-276-5255 24 hours 7 days a week

Sales

Sales Phone Number: 855-267-8468
Hours of Calling: Monday to Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m.

Installation & Pending Surveys

855-267-8468
Hours of Calling: Monday to Friday 8:00 a.m. to 7:00 p.m.

New to Optimum

Call on the mentioned numbers to sign up. The customers from NY, NJ, CT, PA, Hendersonville, NC, and West Jefferson, NC can call at 1.866.347.4784 . All other areas please call at 1.877.694.9474

Center Locations

Nassau - Suffolk Counties, NY: 631.393.0637
Connecticut: 203.870.2583
Bronx - Brooklyn - Westchester, NY: 718.860.3514
Hendersonville - West Jefferson, NC: 877.491.0050
New Jersey - Pennsylvania: 973.230.6048
All Other Areas: 877.694.9474

Optimum Customer Service Center Near Me

If the customers are unable to locate the optimum customer service center in that case the customer can simply use the Store locator portal at which the customer just needs to enter the zip code or City to find a nearby location.

Optimum Customer Service Center Brooklyn

Customer ServiceAddress: 1095 E 45th St, Brooklyn, NY 11234, United States
+1 800-735-5379
Calling Hours: Monday to Saturday 9:00 a.m. to 6:00 p.m., Sunday closed

Optimum Customer Service Center NJ

Customer Service Address: 12-20 River Rd, Fair Lawn, NJ 07410, United States
+1 866-950-3278
Calling Hours: Monday to Saturday 9:00 a.m. to 6:00 p.m., Sunday closed

Optimum Customer Service Center Long Island: The customers from long island can call at 631-393-0637

What Happens If You Don't Pay the Optimum Bill?

• Payment due date is mentioned on the front of the bill
• For a TV customer if the payment is not received within 15 days of the due date is treated as a late fee if not paid within 30 days of that date. Additionally, the customer receives the written notice of service interruption for non-payment
• If the customer is not a TV customer that time payments not received within 2 days of the due date are treated as a late fee and are sent to collections within 13 days of that date
• The customer is continuously charged with some fee on each subsequent past due bill in case payment is not received by the due date mentioned

How can I Get Optimum to Lower My Bill?

The best and the easiest way to lower the Optimum bill is to get the lifetime discount service. The customer can purchase or get a lifetime discount by starting the cancellation process with Optimum by calling at (888) 276-5255