Repair services for mobile phones and smartwatches are offered by Realme authorized service centers. All general repair services and replacement facilities are encompassed within the service. A commitment to delivering product support and warranty benefits is upheld by Realme. The customer service representative can be contacted at
8008526686.
Realme Service Center Appointment
For inquiries related to appointments, dial
18001022777. Regular service hours are from 10:00 a.m. to 6:00 p.m., Monday to Saturday, with Sundays being observed as closed.
Services Offered by the Realme Service Center
The service vendors offer repair services that include following:
- Water and Liquid damage repair
- Motherboard replacement and repair
- Camera repair and replacement service
- Repair for charging jack, mic and speakers
- Battery, screen and back glass replacement
Accessories to Repair
Parts and accessories services are provided by Realme certified centers under the following categories.
- Realme Buds Air Pro
- Wireless Buds
- Realme Smart Watch and Smart Scale
- Realme Toothbrush and Tooth Brush Head
- Realme Power Bank
Realme Top Location for Repair & Service in Singapore
Realme Service Centre In Boulevard Singapore
Suntec Tower 3 8 Temasek Boulevard
#01-627/628/629/630
Singapore 038988
Hours of Operation: Wednesday - Monday: 11:00 a.m. to 7:00 p.m.,
Closed on Tuesday
1800-767-6776 Realme Service Centre In West Central Singapore
Jurong Point Shopping Centre 1 Jurong West Central 2
#B1-14/15
Singapore 648886
Monday - Sunday: 11:00 a.m. to 7:00 p.m.
1800-767-6776 Mister Mobile (Woodlands)
305 Woodlands Street 31, #01-71A, Singapore 730305
+65 9223 0410 Phone Repair Singapore
132 Jurong Gateway Rd, #01-275, Singapore 600132
+65 9223 0410 Mister Mobile Shop
810 Geylang Rd, #01-67A City Plaza, Singapore 409286
+65 9223 0410 Realme Singapore Outlet
Realme
340 Geylang Rd, Singapore 389365
How to Contact Realme Service Centre Singapore
For inquiries related to customer service representatives, contact the Realme service center at
8008526686. Suggestions, feedback, and messages can be conveyed through this hotline. All necessary information will be attempted to be provided by the customer service representatives.
After-sale service and warranty-related inquiries can be submitted by email to
service.sg@realme.com. The respective associates will revert back to you at the earliest convenience.
| Day | Time |
|---|
| Monday to Saturday | 09:00 a.m. to 6:00 p.m. |
| Sunday | Closed |
| Public Holidays | Closed |
Warranty Policy and Registration
Warranty-covered maintenance services, encompassing both parts and service costs, are extended by Realme to a diverse array of products sold in Singapore. The warranty periods are 24 months for phones, 12 months for batteries, chargers, and USB cables (inbox accessories), 12 months for Bluetooth headsets, and 6 months for power banks. Within the realm of warranty services, all replacement parts and accessories provided are brand new.
In the event of faulty paid repair parts, customers will receive a new warranty period of 6 months for PCB, LCD, and battery replacements, and 3 months for other parts. It is important to note that paid services are available even for products that have exceeded the stipulated warranty period.
Realme Online Support Service
Troubleshooting Assistance
Obtain assistance for troubleshooting issues related to power, charging, battery, signal, network, phone call, Wi-Fi, Bluetooth, applications, etc. Navigate to the Realme Singapore website > support > troubleshooting for guidance.User Guide
To access the user guide, please direct yourself to the Realme Singapore website > realme support > user guide.Software Update
For software updates, visit the Realme Singapore website > support > software update. Download the desired software directly from the page.Activation Time
For inquiries concerning activation time, visit the Realme Singapore Website > support > activation time. You will be required to provide the mobile phone IMEI number before proceeding with the activation process.