If the supply in your area is not being received, it is imperative that such issues be reported to SCE (Southern California Edison), and corrective action will be taken by them. To initiate this process, the support department should be contacted by dialing
1-800-611-1911, where inquiries about location and other details will be requested for the restoration of the supply. Power outages may also occur due to maintenance plans, and in such instances, you will be duly informed.
The Southern California Edison center/office is situated at 1351 E Francis St, Ontario, CA 91761, United States. For communication with the customer service representative of SCE (Southern California Edison), a call to
1-800-655-4555 is necessary. Inquiries related to electric utility services, encompassing electric rates, billing information, account support, etc., can be made, and the representative will provide assistance accordingly.
Voltage Service
If you encounter voltage-related issues such as fluctuation, low voltage/under voltage conditions, it may adversely affect domestic appliances, necessitating resolution. For rectification of such defects, the dedicated department handling these issues can be contacted by calling
1-800-611-1911.
Mailing Address
For any form of corporate communication related to the Company, mails can be sent to the corporate office at Southern California Edison, P.O. Box 800, Rosemead, CA 91770.
Inquiry Support
SCE (Southern California Edison) provides an online inquiry system where resolutions to common problems like billing information, payment services, discount plans, equipment issues, energy solutions, etc., are available. This service can be accessed by visiting the official answers page on the website (www.sce.com)>Menu>Customer Support>Frequently Asked Questions.
Service Support
For specific service actions such as turning Off/On services when moving to a new house, a call to
1-800-655-4555 is required for assistance. For business-related support, a call to
1-800-990-7788 is necessary, where information related to ID/License & social security number will be requested before availing this on-call service facility.
Driving Directions: Follow the directions available on maps to reach
SCE Ontario Location from home as per convenience.
Ontario Office Hours
| Day | Timings |
|---|
| Monday to Friday | 7:00 a.m. to 3:30 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Bill Payment Facilities
The settlement of utility bills can be accomplished through various channels, and detailed information is provided below for your reference.
Pay By Phone
This service is accessible by dialing
1-800-655-4555 for one-time payments. If you wish to store banking information for future transactions, an alternative contact number is
1-800-877-8600 .
Home Banking
To utilize this method, designate SCE as a payee at your bank, enabling seamless fund transfers when needed. Payments processed through this method typically take 2 to 5 business days.
Pay By Mail
Submit payments via money order or check, accompanied by the respective bill stub. For residential customers, the mailing address is Southern California Edison, P.O. Box 600, Rosemead, CA 91771-0001; for business customers, it is Southern California Edison, P.O. Box 300, Rosemead, CA 91772-0001.
Pay In Person
Bills can also be settled in person through any authorized transaction agency. Visit a designated location based on your area to avail this service.
SCE Online
Online payment of utility bills can be facilitated by logging in with your ID on the official website (www.sce.com). If you do not possess an ID, the registration service is available for creating one.