(833) 728-2367The Scranton UC Service Center operates as a public facility acting on behalf of the Pennsylvania government's Office of Unemployment Compensation. It serves as a venue for individuals to apply for various unemployment benefits through the Unemployment Compensation (UC) program. This program offers temporary financial assistance to eligible workers, as defined by Pennsylvania UC Law, who have involuntarily lost their jobs due to circumstances beyond their control, thereby aiding in meeting monthly expenses. Such assistance is provided for a finite period until the individual secures new employment. Application submissions are facilitated at the Scranton UC Service Center, with applicant eligibility determined based on information provided within the applications and corroborated by respective employers. Eligibility hinges on three primary factors: Financial standing, benefit qualification, and ongoing eligibility maintenance. To ascertain eligibility status, individuals are directed to visit the official website of the UC office. Any provision of incorrect information or submission of fraudulent claims may result in applicants facing fines or other penalties. For further program-related inquiries, individuals are encouraged to consult the Pennsylvania Unemployment Compensation Handbook. In the event of unanswered queries via phone or mail, direct engagement with center personnel is advised. At the Scranton UC Service Center, staff members assist individuals with the following tasks:
- Application for Benefits: Staff members provide guidance on the process of filing for unemployment benefits and offer assistance throughout.
- Multi-Factor Authentication: Measures are implemented to thwart data breaches and safeguard claimant information.
- ID.me Verification: Assistance is provided to applicants in completing ID.me identity verification procedures to prevent impersonation.
- Appeal Filing: Individuals have the option to lodge appeals with the UC Referee or UC Board of Review, with hearings conducted via telephone or in-person.
- Fraud Reporting: Procedures are in place for individuals to report phishing attempts, identity thefts, and other fraudulent activities to center staff in order to mitigate risks.
- Employer and Tax Services: The center furnishes employers with instructions regarding UC Tax, registration processes, audits, and related matters.
- Pandemic Unemployment Assistance: Individuals unable to work due to pandemic-related circumstances may be eligible for up to 79 weeks of benefits.
Contact Scranton UC Service Center Support At Taylor, PA 18517
Contact using the following numbers:
Videophone only on Wednesdays(8:00 a.m. to 12:00 p.m.) and Fridays(12:00 p.m. - 4:00 p.m.)E-Mail Address: For information on UC services, send queries to
UCHelp@pa.gov .
Online Self Service: UC services can be availed online. Visit
uc.pa.gov .
Telephone Self Service: Call the following numbers for information:
UC Employer Service Center
(833) 728-2367 (Monday to Friday: 8:00 a.m. to 4:00 p.m.)
UC Tax Employer Contact Center
(866) 403-6163 Monday to Friday: 8:00 a.m. to 4:30 p.m.E-Mail Address (UC Employer Tax Issues)
or uc-news@pa.gov PA Fraud Hotline
(800) 692-7469 .
30 Stauffer Industrial Park, Taylor, PA 18517.
Driving Directions:
To reach Scranton UC Service Center, follow the
driving directions using Google maps.
Service is available at the Scranton UC Service Center during the following hours:
| Service Days | Service Timings |
|---|
| Monday to Friday | 8:00 a.m. to 4:00 p.m. |
| Saturday to Sunday | Closed |
Other UC Service Centers for Unemployment Compensation Locations Near Me (USA)
Other UC Service Centers for Unemployment Compensation Locations In Pennsylvania
Indiana UC Service Center
(888) 313-7284 (Toll-Free) /
(724) 599-1250 (Local)
Fax Number:
(724) 599-1068 630 Kolter Dr, Indiana, PA 15701Monday to Friday: 8:00 a.m. to 4:00 p.m., Saturday to Sunday: ClosedErie UC Service Center
(888) 313-7284 (Toll-Free) /
(814) 871-4311 (Local)
Fax Number:
(814) 871-4863 1316 State St, Erie, PA 16501Monday to Friday: 8:00 a.m. to 4:00 p.m. Saturday to Sunday: ClosedDuquesne UC Service Center
(888) 313-7284 (Toll-Free) /
(412) 267-1315 (Local)
Fax Number:
412-267-1475 14 N Linden St, Duquesne, PA 15110Monday to Wednesday: 9:00 a.m. to 8:00 p.m. Thursday: Closed Friday: 9:00 a.m. to 8:00 p.m. Saturday to Sunday: ClosedAltoona UC Service Center
(888) 313-7284 (Toll-Free)
Fax Number:
(814) 941-6801 1101 Green Ave #4, Altoona, PA 16601Monday to Friday: 9:00 a.m. to 5:00 p.m. Saturday to Sunday: Closed