1-800-411-6688VW (Volkswagen) authorized service centers are committed to the provision of sales and servicing for all models of Volkswagen vehicles. Certified dealers employ Volkswagen-trained technicians to provide after-sale services and factory-recommended maintenance facilities. The services provided by the service centers are categorized under the following headings:
Maintenance Service
Scheduled maintenance services for all models are delivered by authorized Volkswagen service centers. These maintenance services include complimentary oil changes, engine check-ups, and tune-up facilities. Customers have the option to schedule maintenance services online through a dedicated platform. These services are provided under an after-sale servicing agreement.
Warranty Services
Service centers are authorized to offer free services for vehicles and parts covered under warranty. Information regarding warranty coverage can be found in the Owner’s Manual of Volkswagen vehicles. Warranty support covers both parts and labor costs.
Finance Support Service
Volkswagen service centers are committed to providing affordable finance plans at competitive rates. Volkswagen Credit specialists assist customers in selecting the best auto finance plans. Clients can seek assistance by calling
1-800-428-40348:00 a.m. to 8:00 p.m. EST Monday to Friday.
Tire Shop Service
Service providers facilitate consumers with the purchase of tires, offering all major brands. Tire installation, rotation, and wheel alignment services are also provided at the service centers.
Get Parts and Accessories
Consumers can purchase genuine Volkswagen parts and accessories online. By selecting the vehicle model, type, and size in the search box, customers can easily access and acquire all desired parts.
24-Hour Roadside Assistance by VW Service Center
VW (Volkswagen) service centers provide customers with 24x7 roadside assistance. This assistance is delivered through mobile mechanic support, recovery vans, and towing trucks. Roadside assistance serves to offer emergency aid in the event of an accident or vehicle breakdown. The highlighted services of the assistance program include:
- Towing support for vehicles damaged in accidents.
- Tire replacement in the case of a flat tire.
- Jump-starting, battery replacement, and fuel delivery.
- Recovery vehicle assistance for accident or collision damage.
- Vehicle lockout assistance and mobile mechanic support.
Get Roadside Assistance
1-800-411-6688, available 24 hours a day, 7 days a week.
Mail Address:
VW 24-Hour Roadside Assistance P.O. Box 9145 Medford, Massachusetts 02155.