All general assistance regarding residential connections for power and water can be obtained by making a call at
(800) 258-4777 or by dialing
(602) 236-8888 .
SRP's Headquarters
The head office of SRP is located at 1500 N. Mill Ave., Tempe, AZ 85281.
Residential Electric Bill Payments
Residential bill payments can be mailed to SRP Customer Communications Services, PAB277, P.O. Box 52025, Phoenix, AZ 85072-2025.
Service Center Office
To report outages or request repair services, visit the service center at 110 W Elliott Rd, Tempe, AZ 85284.
Report Street Light Outages
To report street power outages, make a direct call at
(602) 495-5125 or forward
repair requests through the provided path.
Contact Us
Contact the Salt River Power Project for water and power supplies, outages, new connections, billing, and transfer or moving services. To access all service tools of the utility service center, follow the
contact us page. For general disputes, send an email to
Corrsvcs@srpnet.com.
Business Center (Power Outages/Connections)
For commercial or business electric outages or new connections, contact at
(602) 236-8833 . Business connection holders can make all requests and complaints through the self-service helpline at
(602) 236-5555 .
Water Customer Service
For water utility programs/issues, speak to a service member of the irrigation department via a call at
(602) 236-3333 .
Report Power Emergencies
For emergencies like short-circuits, electric fires, lines down, and others, dial
(602) 236-8811 .
Near Me Locations
To find the
nearby service centers for power and water disputes, go through the provided path.
Arizona SRP Peak Hours
Peak hours are between 3:00 p.m. to 6:00 p.m. or 4:00 p.m. to 7:00 p.m. on weekdays.
SRP Paycenters/Bill Payment Locations near Me
SRP Tempe Offices
- Broadway, Tempe: 926 E. Broadway, Tempe, AZ 85282
- Mill Ave., Tempe: 1500 N. Mill Ave., Tempe, AZ 85281
- Rural Rd., Tempe: 3255 S. Rural Rd., Tempe, AZ 85282
- McDowell Rd: 7770 E. McDowell Rd., Scottsdale, AZ 85257
- Baseline Rd.: 2700 W. Baseline Rd., Tempe, AZ 85283
Pera Club & Town Lake Marina Offices
Town Lake Marina
550 E Tempe Town Lake, Tempe, AZ 85281
Purchase a Boat Permit:
480-350-5200 Ryan Allison - City of Tempe Boating Coordinator:
480-350-8034 /
Ryan_allison@tempe.govEmily Burkett - City of Tempe Assistant Boating Coordinator:
480-350-8069 /
Emily_burkett@tempe.govPera Club
1 E Continental Dr, Tempe, AZ 85281
(602) 236-5782 Other SRP Payment & Billing Options
To ensure timely and secure bill payments, consider utilizing various SRP payment and billing options. Connect your bank account with SRP for seamless billing and payments, or opt for online payments using credit/debit cards.
Automated Clearing House (ACH)
This billing and payment program facilitates the transfer of funds from one bank account to another. For inquiries, send an email to
SRPACH@srpnet.com or make a direct call at
(602) 236-9651 .
Paperless Billing/SRP EBill
Open an account at SRP to conveniently pay bills without visiting a pay center. For queries, send an email to
Bizcenter@srpnet.com or dial
(602) 236-8833.
Custom Due Date
This payment option allows you to choose a specific day and date for residential or commercial bill payments. For more information and queries, contact
(602) 236-8833.
SRP SurePay
This option enables automatic payment of home and business bills through registered bank accounts.
How to Get SRP eNotes SMS Alerts and Reminders?
To receive eNotes SMS alerts and reminders, register a valid phone number with SRP. eNote SMS provides the latest updates on accounts and billing programs. SRP uses two SMS numbers for eNotes alerts:
For Outage Alerts (Outages only)
74722All Other SRP Account Alerts and Reminders
(777797)
Use the above-listed text numbers for SMS alerts on registered cell phones to receive updates on services such as outages, daily usage, billing and payments, and bill and monthly projections anytime and anywhere.