Shimano Reel Service

• Contact the service expert at 877-577-0600 to ask any questions or to request a repair in the USA.
• Shimano Reel Technical Support and Parts: Call at 1-877-577-0600 for reel technical support and click Reel Parts to order reel parts online.
• Email Service Support: Service or repair related queries can also be forwarded to fishsitefeedback@shimano.com
• Shimano Mail Address: Send mail to "Shimano American Corp, 1 Holland, Irvine, CA 92618".
• Online Reel Repair Service: In order to initiate repair claim directly with Shimano fill out the Reel Repair Form

Shimano Reel Repair Manual

What Kind Of Support & Maintenance Is Provided By Shimano Reel Service Center?

• Shimano Spinning Reels Services: The center performs repair and services for spinning reels to sort out the malfunctioning of bail trip spring & wire, bail pivot corrosion by oiling, lubricating and replacing the faulty bearing.
• Shimano Low Profile/Round Reels Support: The assistance is provided to sort out problems like reel noises, bearing corrosion's, rough gears & washer, no drag pressure, etc.
• Shimano Surf Reels Service: Contact center at 1-877-577-0600 to get complete assistance for surf reel wheels like SpeedMaster 14000XTC, Ultegra reel body, Speed, etc. if not performing as per the expectations.

Shimano Reel Order Status Checking

Once the order for the Reel is received the confirmation mail is sent to the owner with all details. However, it may take 2 weeks or 14 business days to get the order delivered.

Shimano Reel Warranty Service

Shimano reels are covered for one-year warranty period from the date of purchase. It is mandatory to provide proof of purchase/ receipt to claim a warranty against the material or workmanship defects. To claim a reel warranty, one should fulfill the mentioned criteria.
1. Service requests must be made within One-year of purchase.
2. Copy of purchase proof needs to be submitted to claim warranty.
3. Fill Out the Reel Warranty Form to proceed with request.

Shimano Reel Return Support

Reels must be returned back to the Shimano within 30 days of the time frame and in original packing with the purchase receipt for a full refund. Please note down that it may take 5 additional business days in order to examine the product and initiate the return process. For further assistance, contact the service team at 1-877-577-0600 Monday to Friday between 7:00 a.m. and 5:00 p.m. PST.

Shimano Reel Service/Repair Centers in USA Near Me

US Head Office

• Shimano North America Fishing, Inc.
• Reel Support Services: One Holland, Irvine, CA. 92618

On Site Customer Support

Irvine, CA

• Service Hours/Days: 8:30 a.m. to 4:30 p.m. Monday to Friday
• USA Customer Service Number: 1-877-577-0600

Shimano Reel Alabama

Mark's Outdoor Sports

Shimano Reel California

Shimano American Corp.

Fisherman's Landing Tackle Shop

Fisherman's Warehouse Satellite Service Center

Sav-On Tackle Satellite Service Center

Shimano Reel Connecticut

J&B Tackle

Shimano Reel Florida

Platinum Parts and Service

Half Hitch Tackle

Kel's Rod & Reel Repair

4 Reels Services, Inc

Shimano Reel Georgia

Nutter Rod & Reel Service

Shimano Reel Hawaii

Roy's Fishing Supplies

S. Tokunaga Store

Shimano Reel Louisiana

Professional Sport Shop

Lake Charles Tackle

Shimano Reel Minnesota

Thorne Brothers

Shimano Reel Missouri

Paul's Bait & Tackle

Outdoor World Rod & Reel

Shimano Reel North Carolina

Coastline Service

Shimano Reel Panama

The Fishing Store, S.A.

Shimano Reel South Carolina

Haddrell's Point Tackle

Shimano Reel South Texas

Fishing Tackle Unlimited

Fishing Tackle Unlimited

Fishing Tackle Unlimited

Southwestern Parts & Service

Rockport Tackle Town

Shimano Reel Virgin Islands

Neptune Fishing Supply

Shimano Reel Wisconsin

Mat's Reel Repair

Shimano Reel Mexico

De Pesca

Shimano Reel Service Centers Canada Locations

Canada Office

• Reel Support Services: Shimano Canada Ltd, 427 Pido Rd, Peterborough, ON. K9J 6X7
• Canada Customer Service Number: 1-866-491-5229
• On Site Customer Support Hours: Monday to Friday 8:30 a.m. to 5:00 p.m. EST.

Shimano Reel Ontario

Centerpin Angling

Shimano Reel Edmonton

The Reel Doctor

Shimano Reel Abbotsford

Mike's Reel Repair

Shimano Reel British Columbia

Ra Stryker Rod & Reel

Islander Precision Reels

Shimano Reel Saskatoon

Purity Fly Co.

Shimano Reel Calgary

Temple Fork Outfitters Canada

Shimano Reel Service Center Australia

Shimano Australia Fishing

• Spare Parts/Reel Service Division
  2 Wurrook Circuit, Caringbah, NSW, 2229
• Service Hours/Days: Monday to Friday 9:00 a.m. to 5:00 p.m.
• Customer Service Numbers:
  Direct Support Line #1: 02 9533 0045
  Direct Support Line #2: 02 9533 0046
  Direct Support Line #3: (02) 9533 0047
  Phone - Fishing Support: (02) 9533 0000

Spare Parts & Reel Service

Mail Services

Shimano Australia Fishing

Shimano Reel Queensland

D&H Reel Repairs

Micks Rod and Reel Repairs

Shimano Reel Western Australia

Allans Repair and Custom Fishing Rods and Reel Service and Repairs

Reel Mad Australia

Shimano Reel South Australia

South Oz Rods

Anglers’ Central

Shimano Reel NSW

Shimano Australia