Consultations related to billing, service transfer, solar power, and other matters can be obtained by dialing 1-800-655-4555.
Power Outage Support
Immediate assistance for power outage issues can be requested at 1-800-611-1911. In the case of a downed power line, 911 should be called immediately.
Payments
Enquiries regarding payment issues, options, and extensions can be addressed by reaching the department at 1-800-950-2356.
Billing
Support related to billing, account, and confirming electric rates from
7:00 a.m. to 7:00 p.m., Monday to Friday, and 8:00 a.m. to 5:00 p.m. on Saturday 1-800-655-4555Voltage Issues
Voltage issues disturbing electric service can be reported or complained about by calling
1-800-611-1911.Account Balance
To check or confirm account balances, contact
1-800-950-2356.Agricultural Customers
Agricultural customers can avail assistance to resolve issues at 1-800-896-1245.
Authorized Payment Agencies
Information about authorized payment agencies in concerned areas can be obtained by connecting at 1-800-747-8908.
Bankruptcy
Support related to notifying SCE of a consumer or business filing about bankruptcy can be obtained by contacting 1-800-655-4555.
Catalina Island Services
Customers belonging or residing on Catalina Island can contact 1-800-367-8851 to resolve issues related to energy and electricity.
California Alternate Rates for Energy (CARE) / Family Electric Rate Assistance (FERA)
Support is available in English, Spanish, Chinese, Korean, and Vietnamese at the respective numbers provided.
Credit Bureau
The department can be contacted to solve concerns related to placement inquiries by calling 1-800-655-4555.
Customer Training
Consultation related to the Energy Education Center can be availed by calling
1-800-336-CTAC.Deregulation
Concerned support can be obtained by contacting the department at
1-800-799-4723.Digging Hotline
Dial 811 for Southern California or 1-800-642-2444 for other areas to report digging issues.
Electric Vehicle
Assistance to get electric vehicle information can be requested over the phone at
1-800-438-4636.Energy Theft
Energy theft can be reported by contacting the hotline at
1-800-227-3901.
General Business
Reach the customer service team for general business assistance or queries at 1-800-990-7788.
Internet
Internet-related issues can be resolved by connecting with the center at 1-800-409-2365.
Low Income
Request low-income Rate Assistance at
1-800-447-6620.
Multicultural Services
Multicultural services are available in Cambodian, Chinese, Korean, Spanish, and Vietnamese, each with its respective contact number.
Net Energy Metering Customers
Call 1-866-701-7868 for Net Energy Metering Customers.
TTY
Hearing-impaired or deaf individuals can request support at
1-800-352-8580.
Contact near Me Electric and Energy Center Location
Contact the electric utility and energy support center for solar panels, billing, moving of services, voltage or power issues, etc., using the mentioned details.
Southern California Edison
The location in
Compton, CA, is 1924 E Cashdan St, and can be contacted at +1 800-655-4555. Find other electric utility and energy service centers located across Compton, CA, at the "Near Me Location" link.
Account Services
General business customer service can be reached at
Southern California Edison, P.O. Box 6400, Rancho Cucamonga, CA 91729.Agricultural Customers: Agricultural Customer Service is located at 4175 S. Laspina St., Tulare, CA 93274.
Deregulation
Deregulation Questions can be directed to
Southern California Edison, Room #199, G0-1, 2244 Walnut Grove, Rosemead, CA 91770.Residential Customers
For residential customers, Southern California Edison can be reached at
P.O. BOX 600, Rosemead, CA 91771-0001.Business Customers
Business customers can contact Southern California Edison at
P.O. BOX 300, Rosemead, CA 91772-0001.