Connect with the service desk to access support for energy and power-related issues or concerns at
1-800-655-4555.
Billing/Account
Concerns related to electric rates, billing, and account can be resolved by dialing
1-800-655-4555Monday Through Friday, 7:00 a.m. to 7:00 p.m., and Saturday, 8:00 a.m. to 5:00 p.m.To report danger,
911 should be dialed for immediate assistance.
Payments
Consultation regarding payment extensions or options and addressing payment-related issues can be obtained by calling
1-800-950-2356. Eligible customers for financial assistance can also contact the same number for
Payment Arrangement.
Voltage Issues
Concerns related to voltage issues can be reported to the department by calling
1-800-611-1911 for repairs in case of damage.
Account Balance
Check or inquire about the account balance by calling
1-800-950-2356.
Agricultural Customers
Electric, energy, or voltage issues for customers involved in agriculture business, like farming, can be resolved by dialing
1-800-896-1245.
Authorized Payment Agencies
Information about authorized payment agencies in the concerned county or area can be obtained by reaching the department at
1-800-747-8908.
Bankruptcy
Report consumer or business filing issues to SCE over the phone at
1-800-655-4555.
Catalina Island Services
Residents of Catalina Island can call
1-800-367-8851 to resolve voltage, electric, and energy issues.
California Alternate Rates For Energy (CARE) / Family Electric Rate Assistance (FERA)
English
1-800-798-5723Spanish
1-800-798-5723Chinese
1-800-843-8343Korean
1-800-628-3061Vietnamese
1-800-327-3031Credit Bureau
1-800-655-4555.
Customer Training
1-800-336-CTAC.
Deregulation
1-800-799-4723.
Digging Hotline
Connect with the Hotline at
811 (Southern California) or
1-800-642-2444 for other areas.
Electric Vehicle Information
1-800-438-4636 for assistance.
Energy Theft Hotline
1-800-227-3901.
General Business
Reach the Customer Service department for general business assistance at
1-800-990-7788.
Internet
1-800-409-2365 if customers are facing problems with the website and internet services, user ID, or password.
Low Income
1-800-447-6620.
Multicultural Services
Cambodian
1-800-843-1309Chinese
1-800-843-8343Korean
1-800-628-3061Spanish
1-800-441-2233Vietnamese
1-800-327-3031Net Energy Metering Customers
1-866-701-7868TTY (Telecommunications Device for the Hearing Impaired)
1-800-352-8580Near You Energy and Electric Service Location
Contact the service center for energy and electric issues like power outage, voltage, electric rates, and other concerns at the below-mentioned details.
Southern California Edison Co
1201 K St # 1810, Sacramento, CA 95814, United States +1 800-655-4555Near You Location
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Near You Location for Electric utility and energy support like solar, etc. service centers located across Sacramento, CA.