(833) 765-3900Rolex, a renowned Swiss watch brand headquartered in Geneva, boasts a global presence. In the United States, Rolex maintains a significant presence through a network of dealers, jewelers, and service centers. Locate official Rolex dealers in each state using the
US Map. In the USA, Rolex operates three official service centers, situated in New York, California, and Texas. Customers can send their watches to the nearest service center for maintenance. The service center staff, known for their expertise, handle customer requests professionally. Upon receiving a service request, the staff forward it to a watchmaker, who meticulously restores the watch to its original condition. The watchmaker undertakes the following tasks:
Assessment of the Watch
The watchmaker carefully inspects the watch and estimates the required work.
Disassembly of the Watch
The bracelet is separated, and the movement is removed from the case. The movement is then completely disassembled.
Cleaning of the Components
All components undergo thorough cleaning in an ultrasonic bath to remove any impurities.
Reassembly & Lubrication
After cleaning, the components are reassembled and lubricated. The watchmaker makes precise adjustments as necessary.
Refinishing & Casing
The middle case, bezel, case back, and bracelet are meticulously polished. The movement is then encased after waterproofing.
Precision Test
Once fully reassembled, the watchmaker conducts chronometric precision tests and makes further adjustments if required.