Samsung has established a wide network of authorized service centers across the USA. The service centers are responsible for delivering repair, replacement, refund, and other after-sale services. Customers can either walk in to avail face-to-face repair services or drop off the product for complete restoration. The walk-in centers offer facilities such as:
Samsung Appliance Repair
Authorized service centers offer repair services for home appliances such as washing machines, refrigerators, air conditioners, and small kitchen appliances.
Tech Device Repair
Mobile repair facilities for smartphones and basic feature phones are available. Samsung service centers also provide services for laptops, desktops, tablets, and printers.
Book A Service Request
Walk-in centers empower customers to
book a service request and send a Samsung product for repair or parts replacement.
Samsung Protection Plan
Walk-in service centers are entitled to deliver free repair for products covered under the
Samsung Care Plus plan. The protection plan offers accidental protection and extended warranty support.
Samsung Product Support
Customers can avail online product support for all Samsung electronic items. To access product-related assistance, visit the
product support portal. Consumers can seek help regarding the following items:
- Manuals, drivers, and software
- Request repair service
- Watch how-to videos.
- Register a product
- Windows update information
- Warranty support and parts replacement