Virginia Lottery Customer Service Center

  • Virginia Lottery Customer Service Support

    All conceivable assistance pertaining to prizes, lottery tickets, and games is proffered by the Virginia Lottery Service Center to its esteemed clientele. Contact may be initiated at (804) 692-7000 for further inquiries.
  • Thank A Teacher Campaign

    The Lottery services and programs have been meticulously crafted to propagate awareness among teaching staff and students alike. The dissemination of pertinent information regarding the regulations governing Lottery services to all public institutes in Virginia is facilitated by the service center. This program affords the public the opportunity to dispatch expressions of gratitude or quotations to their cherished teachers or lecturers.
  • Thank A Teacher Art Contest

    An art program ingeniously devised for K12 students of the public domain, allowing them to express gratitude to their esteemed teachers through artistic forms of quotations and messages.
  • Make A Difference Program

    A program designed for staff members to assume a commendable role in volunteer programs. Employees are granted the privilege to dedicate 32 hours annually to public education initiatives.
  • Made in Virginia

    Tailored for highly qualified students educated in public institutions within the Commonwealth of Virginia, this program annually selects four students in each city and state, lauding their academic achievements on behalf of the Virginia Lottery.
  • Note

    For any inquiries pertaining to the services and programs offered by the Virginia Lottery Service Center, queries can be directed to (804) 692-7777 during the hours of Monday through Friday: 8:30 a.m. to 5:00 p.m.
  • The List of Virginia Lottery Customer Service Center Locations

    Shenandoah Valley

    Office Hours: 8:30 a.m. until 5:00 p.m.
    1790-26 E. Market Street, Harrisonburg, VA 22801
    (540) 433-7979
    Fax: (540) 433-9299

    Southwest Virginia

    Office Hours: 8:30 a.m. until 5:00 p.m.
    408 E. Main Street, Abingdon, VA 24210
    (276) 676-5540
    Fax: (276) 676-5548

    Roanoke Valley

    Office Hours: 8:30 a.m. until 5:00 p.m.
    1287 Towne Square Blvd., Roanoke, VA 24012
    (540) 561-7011
    Fax: (540) 561-7402

    Northern Virginia

    Office Hours: 8:30 a.m. until 5:00 p.m.
    14550 Potomac Mills Rd., Woodbridge, VA 22192
    (703) 494-1501
    Fax: (703) 494-0640

    Central Virginia

    Office Hours: 8:30 a.m. until 5:00 p.m.
    1524 South Main Street, Farmville, VA 23901
    (434) 392-7294
    Fax: (434) 392-7292

    Prize Zone West

    Office Hours: 8:30 a.m. until 5:00 p.m.
    1620 E. Parham Rd., Richmond, VA 23228
    (804) 692-7950
    Fax: (804) 266-1748

    Hampton Roads

    Office Hours: 8:30 a.m. until 5:00 p.m.
    2306-2308 W. Mercury Blvd, Hampton, VA 23666
    (757) 825-7800
    Fax: (757) 825-7813

    Lottery Retailers in Virginia

    7-ELEVEN 2515-35882F

    1001 E. MAIN ST. RICHMOND, VA 23219

    BROADWAY MARKET PLACE

    312 E BROAD ST #101, RICHMOND, VA 23219

    FRANKLIN EXPRESS

    519 E FRANKLIN ST,RICHMOND, VA 23219

    GOLDEN EAGLE MARKET

    1005 N 2ND ST, RICHMOND, VA 23219

    KROGER FUEL CENTER #511

    901 N. LOMBARDY ST. RICHMOND, VA 23219

    RICHBITES + MART

    1219 E MAIN ST,RICHMOND, VA 23219

    7-ELEVEN 1158-34518 C

    4025 QUARLES CT, HARRISONBURG, VA 22801

    7-ELEVEN 1158-35771 C

    3275 SOUTH MAIN ST. HARRISONBURG, VA 22801

    7-ELEVEN 1158-39953 C

    2950 SPOTSWOOD TRAIL, HARRISONBURG, VA 22801

    7-ELEVEN 2531-34510F

    1010 WEST MARKET STREET, HARRISONBURG, VA 22801

    7-ELEVEN 2531-39897

    701 PORT REPUBLIC RD. HARRISONBURG, VA 22801

    CIRCLE K

    1001 EAST MARKET STREET, HARRISONBURG, VA 22801

    How to Contact Virginia Lottery Customer Service Center?

    Customer Service Support

    Inquiries regarding Lottery services, games, tickets, programs, scratchers, online cash prizes, and lottery prizes are accommodated by dialing (804) 692-7000 from the residents of Virginia.

    Service Hours

    The customer service team of the Virginia Lottery service center can be reached during the designated days and hours, specifically, Monday through Friday: 8:30 a.m. to 5:00 p.m.

    Claiming of Lottery Prizes

    The claiming or reporting of Lottery prizes necessitates the submission of claim application forms to the designated address "Virginia Lottery Claims, P. O. Box 1254, Richmond, VA, 23218-1254." Prior to asserting lottery prizes, it is imperative to affix a signature to the ticket and subsequently dispatch the completed claim form to the aforementioned address.

    Service Center Location

    The customer service center is located at 600 E. Main Street, Richmond, VA 23219.

    Contact by Scan

    Contact Virginia Lottery Customer Service Center by Scanning this QR Code

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