617-452-3477The MIT Atlas Service Center, also known as the MIT (Massachusetts Institute of Technology) Atlas Service Center, provides assistance to students and staff members through the following channels:
Student/Staff Support Number
Support related to background checks, verification, ID cards, parking and transit permits, notary services, and other resources can be obtained from the MIT self-service center by calling
617-253-3000.
atlascenter@mit.edu.
Mailing Address
77 Massachusetts Ave, E17-106 Cambridge, MA 02139.Service Office Location/Address
40 Ames Street, E17-106, Cambridge, MA.MIT Atlas Login
The MIT Atlas Login is an online portal that provides access to all online services, programs, and facilities offered by the institute. To access the MIT Atlas login portal, users need to create an account and obtain a specific username and password from the institute. Follow these steps to sign in or create an account:
- Visit "www.atlas.mit.edu/"
- Click on login or create an account (for new users)
- Enter account details (username and password) and click "Login"
- For account support or login assistance, call 617.253.1101 or email the MIT help desk office at helpdesk@mit.edu
MIT Atlas Mobile App/Covid Apps
Mobile App
The MIT Atlas Mobile App provides access to MIT services, programs, and resources for all community members. To download the MIT Mobile App, visit the Google Play store or App Store. For assistance with usage and benefits, contact a service representative at
617-253-3000 or email MIT at
atlascenter@mit.edu.
MIT Covid Apps:
MIT Atlas offers the MIT Covid Pass app for registered community members. Through this app, members can manage all campus activities during the COVID-19 pandemic. To access the MIT Covid Pass, visit the official webpage or go to "www.covidpass.mit.edu" or log in to the MIT Atlas Mobile App. For further support, email MIT Atlas at
covidapps-help@mit.edu MIT Atlas ID Card Center
Recovery of New, Lost, or Stolen ID Cards
617-253-3000 atlascenter@mit.edu/
test@mit.eduMonday to Friday, Operating Hours are from 8:00 a.m. to 5:00 p.m.Accessing or Registering:
To obtain access for
MIT ID cards or to create an account (for newcomers to MIT), follow the provided pathway.
77 Massachusetts Avenue, Cambridge, MA 02139 617-253-1000.
MIT Atlas Center Hours
Hours for In-Person Services
Monday to Friday from 8:00 a.m. to 5:00 p.m. 617-253-3000MIT Atlas School Services & Locations to Contact
| School Services | Contacts |
|---|
| Fingerprinting | atlascenter@mit.edu |
| Background Checks | andreaf@mit.edu/ minor@mit.edu |
| Parking Services | mitparking@mit.edu / 617-258-6510 |
| T-Pass Services | tpass@mit.edu / 617-253-9701 |
| Shuttle Services Changes | shuttles@mit.edu / 617-253-1440 |
| I-9 and E-Verify Employment Eligibility Verification | I-9@mit.edu / 617-253-4252 |
| TechCASH Services | techcash@mit.edu / 617-253-3000 |
| Tax Treaty Guidance | NRATAX-payroll@mit.edu / 617-253-3000 |
| Commuter Benefits | commuting@mit.edu / 617-253-3000 |
| IS&T Services/Hardware Repair | 617-253-1101 |
| MIT Medical | 617-253-4481 |
| MIT Mobile ID | servicedesk@mit.edu / 617-253-1101 |
Services Provided By MIT Atlas Service Center
The MIT Atlas Service Center operates as both a self-service hub and an administrative support center catering to MIT's staff and students. It offers assistance to faculty, alumni, students, and associates concerning all services and programs provided by MIT. Services managed by the MIT Atlas Service Center include:
Notary Services
Complimentary and public notary services for documents such as wills, trusts, affidavits, contracts, and others are provided by the MIT Atlas Service Center.
Monday to Friday from 10:00 a.m. to 3:00 p.m.To schedule an
appointment, follow the prompts provided.
Fingerprinting & Background Checks Services
Fingerprinting and background checking services are handled by the MIT Atlas Service Center in order to ascertain the criminal/noncriminal backgrounds of all MIT employees, students, or other members.
MIT ID Cards & U.S. Passport Photos
Staff members can apply for replacement ID cards if theirs are lost or stolen through the MIT Atlas Service Center. Additionally, passport photo services are offered by the service center.
Commuting Benefits
Discounts and benefits on commuting services such as parking, bicycling, shuttles, riding, local transit, and other means of transportation or parking are available to all community members and students of MIT.
MIT Atlas Tim Tickets
Tim Tickets (QR codes) are provided by MIT Atlas to individuals lacking a Kerberos account or MIT ID, enabling temporary access to all institute buildings or events. Also referred to as Visitor Passes, Tim Tickets are exclusively reserved for individuals meeting the health and vaccination criteria of the Covid Pass system. Scholars, students, researchers, and contractors are not eligible for Tim Tickets. For further details or assistance, contact via email at
covidapps-help@mit.eduMIT at Cambridge, MA 02139-4307.MIT Atlas Learning Center
For MIT Atlas learning and training programs, reach out to the following contacts:
EHS Office Phone Number
617-452-3477 environment@mit.edu.
Monday to Friday, 9:00 a.m. to 5:00 p.m.Lincoln Laboratory Employees
781-981-2380 safety@ll.mit.edu.
Technical Issues MIT Help Desk
617-253-1101 helpdesk-business@mit.edu.
Lincoln Lab Computer and Communication Technology (CCT) Helpline
781-981-4357 .
MIT Atlas Paystub
Active employees of MIT Atlas have the capability to manage or review their paystubs/salary statements through the login portal. Upon accessing the login, the following steps are to be followed to access paystubs:
- Select the "About Me" option and navigate to the drop-down list for paystubs.
- Then, proceed to click on the "Current Paystub".
- Employees have the ability to easily review the history of paystubs by selecting "Paystub History".
- Furthermore, paystubs statements can be conveniently downloaded and printed out through ADP (Automatic Data Processing).
- To review the MIT-generated paystubs, click on the "Paystub Archive" option.
- For additional assistance, individuals can either visit or correspond via mail at the following addresses:
Street Address
600 Technology Square, Building NE49, Cambridge, MA 02139Mailing Address
77 Massachusetts Avenue, Building NE49-4000, Cambridge, MA 02139MIT Atlas Reimbursement
Reimbursement Office Address
Massachusetts Institute of Technology, Office of the Vice President for Finance, 600 Technology Square, Building NE49-3000, Cambridge, MA 02139Contact At
617-253-2750 efrp@mit.eduMIT Atlas Timesheet & Payroll
HR NE49 Street Address
Massachusetts Institute of Technology, Building NE49-5000, 600 Technology Square, Cambridge, MA 02139NE49 Mailing Address
Building NE49-5000, 77 Massachusetts Avenue, Cambridge, MA 02139HR/Payroll Office:
payroll@mit.edu/
617-253-4255 Atlas, MIT IDs, and Roles or Permissions
help@mit.eduTimesheets, Hours, and Direct Deposit
617-253-4255 Vacation Tracking, Sick Leave, or Time Off
hrpolicies@mit.eduHR Office
617-253-4252 Campus Benefits
617-253-6151 Lincoln Laboratory Benefits
781-981-7055 Lincoln Laboratory Address:
Building S2-170, 244 Wood Street, Lexington, MA 02420-9108MIT Atlas Onboarding & Transitions
HR Street Address
Massachusetts Institute of Technology, Building NE49-5000, 600 Technology Square, Cambridge, MA 02139Benefits
617-253-6151 HR Office Number
617-253-4252 HR Mailing Address
Building NE49-5000, 77 Massachusetts Avenue, Cambridge, MA 02139