- MI HR Phone Number: Assistance regarding employee benefits, plans, self-services, and other support functions can be obtained from the MI HR service department by dialing 877-766-6447 or faxing at 517-241-5892.
- MI HR Self Services: For self-service inquiries such as password resetting, personal info changes, login troubles, and other account-related matters, call 877-766-6447 and then press option 1 or follow the specified path.
- MEDC Corporate Employees Support: Assistance for MEDC corporate employees regarding login and account issues can be obtained by calling the HRMN Central Security office at (517) 241-5907 then pressing option 1 between Monday through Friday: 8:00 a.m. to 4:30 p.m. (ET) or by sending an email to HRMN-Central-Security@michigan.gov.
- Employee Service Program (ESP): Questions about ESP and benefits can be addressed by dialing 800-521-1377 or by sending an email to MCSC-ESP@michigan.gov.
- Online support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. except State Holidays.
- Mailing Address: State employees can send all queries and requests to P.O. Box 30002, Lansing, MI 48909.
- Employee Benefits: For information about service benefits and programs offered by state and federal corporations, dial 800-505-5011 .
MI HR Learning Center
Access to the MI HR
learning center can be obtained through the provided path. For further assistance or inquiries, send a direct email to
MCSC-SOMLearningCenter@michigan.gov.
Michigan Medicine HR Solutions Center
Contact HR:
734.647.5538 Fax: 734-647-0696
Monday through Friday: 8:30 a.m. to 4:30 p.m.
North Campus Administrative Complex, 2901 Hubbard Rd., Suite 1100 - SPC 2435, Ann Arbor, MI 48109
FMLA/LOA and Employment inquiries:
734-647-5538 Services Provided by MI HR Service Center
MI HR Service Center operates as a segment of The Bureau of Benefits Administration, tackling employees' issues and affairs while serving as a comprehensive hub for HR operations, encompassing payrolls, service benefits, transactions, and deductions. The services and benefits managed by the MI HR Service Center include:
- Benefit Enrollment/Changes/Updates: Assistance is provided to state employees regarding inquiries and verification of beneficiaries. Employees are informed about national medical plans and benefits. Life insurance claims filed by dependents following an employee's demise are overseen by the service department. Employees can engage with the service office for enrolling in or removing benefits and plans such as dental, healthcare, vision, disability, and insurance.
- Payroll Information/Changes: The MI HR Service Center handles issues and queries related to payrolls, including adjustment services for net benefits and gross payments. Additionally, the service center manages various payroll services such as EFT (Direct Deposit), MESP (Michigan Education Savings Plan), QTFB (Qualified Transportation Fringe Benefits), MET (Michigan Education Trust), TDP (Tax Deferred Payments), student loans, IRS, SECC contributions, and Tax & Parking deductions.
- Personal Info/Changes/Updates: Online support is provided for updating personal information. The virtual service assistant aids account holders (employees) in modifying addresses, phone numbers, dependent status, gender, marital status, email addresses, and more.
- Additional Services Support: The service center offers online assistance to state employees for resetting self-service passwords, navigating systems, managing DCDS passwords, dealing with NEOGOV, and processing subpoenas.